Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

bott Smartvan UK 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部248条点评

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 bott Smartvan UK 说了什么:

We have dealt with Bott Smartvan for a number of years and the service has always remained the same... Excellent! Communication and updates as to the status or order / delivery is up there with the...

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you you very much for taking the time to leave us such a positive review, it is greatly appreciated Darren.Best wishes, Emma 😊

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 bott Smartvan UK 说了什么:

Average

Too hard to build. Poor embarrassing instructions. No video instructions on YouTube. A lot of small components to build. The Sortimo shelves we previously bought came installed and bolted straight in

bott Smartvan UK

6 years ago

Thank you for taking the time to leave us your feedback. We do appreciate it and it helps us to improve our products and services.Your order confirmation email would have included a link to our fitting tips page (https://www.bottsmartvan.co.uk/van-racking/fitting-tips) where there is lots of useful information to help you prep and fit your van racking, including installation videos. We are sorry that your experience with us was not as positive as we would have liked, and we will be looking at ways we can further improve our processes based upon your comments.

Trusted Customer

6 years ago

You need to a video bespoke to each type of van. We had to take the roof lining out of our van which was not detailed to or referenced to in the drawings. The photocopied drawings did not detail this either. Don't get me wrong the shelves are good quality and we are pleased with the product.

bott Smartvan UK

6 years ago

Thank you, appreciate that. We will look into what we can do practically to respond to your feedback and your suggestion.Thanks again Jo

Trusted Customer

经 Feefo 确认

York

6 years ago

Trusted Customer 就 bott Smartvan UK 说了什么:

Makes working life better.

The Staff were really helpful and handled the logistics perfectly. The van racking utilises every inch of the van and in doing so leaves a large amount of space in the middle for the bulky items. No...

bott Smartvan UK

6 years ago

Thank you so much for taking the time to leave us this review, we really appreciate it. Giving this level of detail helps future customers to make a confident and informed decision about their purchase, so thank you again :-)

Trusted Customer

经 Feefo 确认

Edinburgh

6 years ago

Trusted Customer 就 bott Smartvan UK 说了什么:

From order to delivery everything went smoothly. Fitting frames and floor found it very easy and everything fitted exactly. Will recommend this to others.

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for such a positive review, its great to hear everything ran so smoothly for you! I hope you continue to love your racking.

受信赖的顾客

经 Feefo 确认

6 years ago

Great product and good service

bott Smartvan UK

6 years ago

Hi, thank you so much for taking the time to leave us such a positive review, we really appreciate it. Merry Christmas!

Trusted Customer

经 Feefo 确认

Scottish Highlands

6 years ago

已上传媒体

查看所有媒体 (4)

Trusted Customer 就 bott Smartvan UK 说了什么:

Worth every penny, highly recommended!

Customer service was brilliant. Fitment and ease of installation is great. Customisation and capability is fantastic. Really impressed with everything to do with the company and product. I was...

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for such a positive review and for the images too, the van is looking great!! With adding the false floor please do give us a call when you decide to do this as we will help you with the order.Best number to reach us on is: 01288 355 666, option 2.

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 bott Smartvan UK 说了什么:

Easy to order and delivered on time

Trusted Customer

经 Feefo 确认

Camberley

6 years ago

Trusted Customer 就 bott Smartvan UK 说了什么:

Great product, looks smart and leaves plenty of room in the back of the van, with loads of storage. Staff were all helpful and on line ordering was straight forward. Only down side was the fitting....

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for your feedback and positive comments about the team, I am sorry to hear you had some fitting issues, I will pass your comments on to the team to look into further for you. I hope you continue enjoy your racking!

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 bott Smartvan UK 说了什么:

excellent product

excellent

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for your positive review, I hope you continue to enjoy your racking!

Trusted Customer

经 Feefo 确认

Eastleigh

6 years ago

Trusted Customer 就 bott Smartvan UK 说了什么:

Excellent customer service

Brilliant service, had issue with delivery ( not there fault ) and got dealt with very fast , rang me back when they said they would which for me is very important Would definitely recommend

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for leaving us such a positive review and for your comments they are very much appreciated. We hope you continue to enjoy your racking!

没有收到评价邀请？

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息