I tried to make a claim on my insurance. The website is glitchy and kept refreshing. I’ve emailed them multiple times, to find no reply.
James Marsh
Bikmo
1 month ago
We’re sorry to hear you’ve experienced difficulties when trying to submit your claim.
Having reviewed our records, I’ve only been able to locate one email from you notifying us of the incident. We replied the following day with guidance on how to submit your claim, but I haven’t been able to find any further emails. If you’ve been trying to contact us and haven’t received a response, I sincerely apologise.
We’ll arrange for a member of our team to give you a call to help you through the claims process and ensure your claim is submitted successfully.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
