I understood I was ordering from a company in Ireland. Therefore, I was shocked that it took a whole week for the order to arrive.
Ian
Beechfield Healthcare
7 years ago
Hi Eileen, we are indeed an Irish company and our warehouse is based in Portlaoise. I have checked your order and it was placed on Tuesday evening at 7.08pm and we had closed for the day. The order was processed on Wednesday morning, collected by DPD that afternoon and delivered on Friday. Where possible, we endeavor to deliver next day but this is for orders placed before noon and it's also dependant on the customer's location and the courier companies schedule, both of which are out of our control.
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Ian
Beechfield Healthcare
7 years ago
Hi Eileen, we are happy to refund if they are unopened and unused. Contact our customer service department and they can assist with the refund process.
I WOULD CERTAINLY BUT FROM BEECHFIELD AGAIN AND THE SERVICE WAS PROMPT AND WHEN I HAD OCCASION TO RING ABOUT A QUERY THE MATTER WAS DEALT WITH IMMEDIATELY
购买日期:03/08/2019
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经 Feefo 确认
7 years ago
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