bcu 点评

Iain's manner , right from his cheery greeting to the efficient manner at interview, together with a happy outcome for us regarding our loan, was outstanding. Communications via both telephone and...

was not a problem not toomanyquestions and was just done.

The lady who I spoke to on the phone was very sorry that my first application had been misplaced. She said we could rectify that quickly and promptly which she did.

Information required was excessive considering I have had loans previously and been a member for over 30 years.

Speed and service was excellent. Very friendly phone manner by Ross.

Always helpful, friendly and easy to deal with. The process got held up a little, but that wasn't BCU's fault, but they helped me sort out the holdup and the rest was fast and trouble free.

Because of the friendly staff and the care they to listen

We have banked with BCU since the early 90's. All our home loans and personal loans have been with BCU. We have never defaulted on a loan or been late with payments. I am a former employee of BCU....

Very professional

good knowledge of BCU product , pleasant and very helpful