Back to the Office is one of the UK's leading suppliers of computer hardware and PC components, Custom PCs and Gaming Equipment.
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过去一年内的 条评价
显示全部152条点评
MW
marcia Williams
经 Feefo 确认
1 year ago
marcia Williams 就 Back To The Office 说了什么:
Good
Jamie
Back To The Office
9 months ago
Thank you — we’re glad you were happy with your experience!
Kind regards,
Jamie
0
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CH
Christopher Hunter
经 Feefo 确认
oxford
1 year ago
Christopher Hunter 就 Back To The Office 说了什么:
great company my now go to for computing
great build and great communication contacted me about every step during build to delivery to my door
Jamie
Back To The Office
9 months ago
Thank you, Christopher — we’re thrilled to be your go-to for computing! It’s great to hear you’re happy with the build quality and that our communication kept you informed every step of the way, from assembly to delivery. We really appreciate your trust and support.
Kind regards,
Jamie
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Excellent
Brilliant item comes as explained
Jamie
Back To The Office
9 months ago
Thank you — we’re glad you’re happy with your item and that it arrived exactly as described!
Kind regards,
Jamie
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NR
Natalia Robinson
经 Feefo 确认
1 year ago
Natalia Robinson 就 Back To The Office 说了什么:
Amazing customer service
Ordered these for my kids bday and didn’t realise it would 3/5 working days. But as soon as I emailed before cancelling they were really helpful and my Nintendo’s delivery for the next day and...
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Jamie
Back To The Office
9 months ago
Thank you, Natalia — I’m so pleased we were able to get your Nintendo order to you in time for your girls’ birthdays. I know how important it is for gifts to arrive on such a special day, and I’m glad we could make that happen for you. Your kind words about our customer service mean a lot, and it was truly a pleasure to help ensure everything arrived exactly when you needed it. I’m delighted to hear the delivery made you so happy!
Kind regards,
Jamie
0
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JG
Johnny G
经 Feefo 确认
Dover, Kent
1 year ago
Johnny G 就 Back To The Office 说了什么:
Ok if you're willing to wait !
Easy and pleasant transaction , slow to get the item delivered !
Jamie
Back To The Office
1 year ago
Hi John,
Thanks for your review,
I'm glad that you had an easy transaction with us, as we do like to keep it fairly simple to ensure no issues arise.
I am, however upset that you weren't happy with our delivery timeframe.
I can see that your order was delivered to you on the 4th working day, with the 1-day processing as advised on our shipping policy, below.
https://www.backtotheoffice.co.uk/pages/shipping-policy
You ordered on Monday and delivered on Friday morning on our 3-5 working day service. (This timeframe is given to you before you place your order, and on your order confirmation)
We do have an express service if you would have liked this quicker, which would have got this to you by Wednesday.
Could I ask why you thought it was slow? - We do try and clear this up before purchase with our 3-5 working day delivery timeframe given to you at the checkout stage to set expectations.
Thanks again for taking the time to leave your review, and we hope you enjoy your purchase.
Regards,
Jamie
Back to the Office
0
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LT
Leticia Treasure
经 Feefo 确认
Weybridge Surrey
1 year ago
Leticia Treasure 就 Back To The Office 说了什么:
Good service
Good service, apart from the courier delivery outside on the ground floor, is not safe leaving parcels outside, because of thieves
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KB
Kishor Bulsara
经 Feefo 确认
Leeds
1 year ago
Kishor Bulsara 就 Back To The Office 说了什么:
Excellent thank you
Jamie
Back To The Office
9 months ago
Thank you — we’re so glad you were happy with your experience!
Kind regards,
Jamie
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Best monitor purchase
Arrived faster then expected. Packaging was spotless, no damage
Jamie
Back To The Office
9 months ago
Thank you — we’re thrilled you’re happy with your new monitor and that it arrived even sooner than expected. It’s great to hear the packaging was spotless and everything arrived in perfect condition.
Kind regards,
Jamie
0
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JB
James bartram
经 Feefo 确认
Portsmouth
1 year ago
James bartram 就 Back To The Office 说了什么:
The item I ordered arrived very quickly and easy to fit and work really well so a big thumbs up
Jamie
Back To The Office
9 months ago
Thank you, James — we’re so pleased your order arrived quickly, was easy to fit, and is working well for you. A big thumbs up back from us!
Kind regards,
Jamie
0
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MS
Mohammed Sarwar
经 Feefo 确认
Huddersfield
1 year ago
Mohammed Sarwar 就 Back To The Office 说了什么:
Very good service and after sale care.
Jamie
Back To The Office
9 months ago
Thank you, Mohammed — we’re so pleased you were happy with our service and after-sales care. Your feedback means a lot to us!
Kind regards,
Jamie