very nice customer support agent, walked me through any issues I had, and we ended up renewing, very easy, very friendly.
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MM
Muneeba Mir
经 Feefo 确认
9 days ago
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MM
Monica Manahan
经 Feefo 确认
9 days ago
0
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NL
Noel Lalor
经 Feefo 确认
9 days ago
0
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MH
Mary Hansberry
经 Feefo 确认
9 days ago
Mary Hansberry 就 AXA Insurance - Ireland 说了什么:
No help
Sinead
AXA Insurance - Ireland
9 days ago
Dear Mary
Thank you for sharing your feedback. I’m sorry to hear that you didn’t find our service helpful and we genuinely want to improve and address any concerns you might have.
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and a rise in the associated costs across the insurance industry this year which has had an impact on our premiums. At AXA we try our best to minimise these increases, while still offering a great product to suit our customer’s needs. Upon reviewing your policy I can see you were speaking with a member of our team, who offered you our best available premium whilst ensuring your cover wasn't impacted.
We really appreciate your business and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Sinead
Feefo Coordinator