AXA Insurance - Ireland 点评

Good Afternoon,

Thank you for taking the time to speak with me today. I am delighted that we could solve the issue and get your full insurance certificate and disc out to you.

Kind Regards,

Erika

Hi Ian

We appreciate the time you have taken to leave this feedback.　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your custom and would like to take this opportunity to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika　

Hi Sean

thanks for taking the time to leave your review.

We are happy to hear that our sales agent was able to help you.  

Kind regards

Laura

Dear James

Thank you for leaving such a nice comment of AXA Ireland's service.

We are delighted that you found our staff to be helpful and professional.

Kind regards

Laura

Hi Adrian,

Thank you for your feedback. We are sorry that your customer service experience did not meet expectations.  We do understand that our procedures can be quite time consuming, but we are bound by Central Bank regulations and must conduct business in an approved manner, which means validation of all information and lengthy phone procedures.

The price, unfortunately is something that we can do little about as we have had to implement rate changes for all of our products as a result of the current insurance market situation.

If you have any questions or queries, please feel free to contact me.

Regards

Paul Monks