I have a feeling that I am getting more support from AXA than any other insurance companies
The customer service were very friendly and helpful
2
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TC
Trusted Customer
经 Feefo 确认
Dublin
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
Amazing! Thanks for all your efforts!
Best service ever.
- No waiting on the line for the team to pick up the phone.
- All possible disclaimers.
- Very clear communication.
- I could understand everything they said (I'm not so well...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Hi Maksim,
Thank you for taking the time to leave this positive feedback.
We are delighted that you were happy with the service we provided.
Kind Regards,
Erika
2
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受信赖的顾客
经 Feefo 确认
9 years ago
Happy with service
Got good value car insurance, even though it had gone up which seems ridiculous, it was the cheapest I could find. They had an efficient service, would buy from them again
2
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受信赖的顾客
经 Feefo 确认
9 years ago
No individual clearance.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Algiridas,
Thanks you for your feedback. Can you clarify what you mean by no individual clearance
Regards
Paul Monks
2
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受信赖的顾客
经 Feefo 确认
9 years ago
Friendly staff, patient and ready to help.
Laura Hagan
AXA Insurance - Ireland
9 years ago
good afternoon Irene
Thank you for taking the time to leave your review of AXA Irelands service.
We are delighted that you found our staff to be helpful and patient and we will pass your comment on to our sales area.
Kind regards
Laura
2
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受信赖的顾客
经 Feefo 确认
9 years ago
Customer service good phone lines not so good
Automated phone service is annoying and often it's difficult to get through but when you do staff are efficient and friendly
Aodhan
AXA Insurance - Ireland
10 months ago
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2
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受信赖的顾客
经 Feefo 确认
9 years ago
The call centre was really busy so had to wait ages to get connected but when I did you offered the best quote.
Laura Hagan
AXA Insurance - Ireland
9 years ago
Hi Rachel
thank you for taking the time to leave your comment.
Unfortunately we sometimes have high volumes of calls into our call center ans this is the reason why you experienced such a long wait time on this occasion. If this happens again, you can chat to one of our agents online, or send us an email.
We are very happy that we were able to offer you the best product at a price that you found reasonable.
Kind regards
Laura
2
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受信赖的顾客
经 Feefo 确认
9 years ago
Very pleased with the service we received. Thank you
Aodhan
AXA Insurance - Ireland
10 months ago
.
2
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受信赖的顾客
经 Feefo 确认
9 years ago
local staff are the only reason I remain with AXA
local staff are extremely helpful. However on the 2 occasions where I had the misfortune to be hit once by another Axa member and then an uninsured driver, the claims staff after the incident left a...
