Feefo 是如何收集评价的？

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谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

AXA Insurance - Ireland 点评 | https://www.feefo.com/reviews/axa-ireland 的客户服务点评 | Feefo

显示全部147,463条点评

Trusted Customer

经 Feefo 确认

kilkenny

9 years ago

Trusted Customer 就 AXA Insurance - Ireland 说了什么:

Good service by AXA Ireland

good service.

Trusted Customer

经 Feefo 确认

Galway

9 years ago

Trusted Customer 就 AXA Insurance - Ireland 说了什么:

Staff at AXA area pleasure to deal with.

4......Not because of the service, the staff at AXA are always helpful, friendly, explain everything in full. Disappointed that all the I am driving never had a claim. Not only my insurance but...

受信赖的顾客

经 Feefo 确认

9 years ago

Great Customer Service Team

Customer service experience by phone was good. Very helpful and polite

受信赖的顾客

经 Feefo 确认

9 years ago

Excellent service by AXA Ireland

Excellent customer service & helpful staff

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Ireland 说了什么:

Straight forward and no hassle.

we had this car insurance in the UK and thought this would be easier to keep to the same company.

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Ireland 说了什么:

nice 1

good to talk to and understand what i needed

受信赖的顾客

经 Feefo 确认

9 years ago

Poor customer service at Bantry office.

Poor customer service at local office. When asked about filing a claim for property stolen from vehicle, representative replied that it wasn't covered. He did not ask for any details, he just gave...

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon,

Thank you for taking the time to leave feedback.

Your local branch manager has attempted to contact you to discuss your feedback and will try and contact you again next week.

Kind Regards,

Erika

受信赖的顾客

经 Feefo 确认

9 years ago

good

The customer service was good on the phone, but its been a week and we are still waiting on our Insurance certificate

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning,

Thank you for taking the time to leave feedback.

I have issued your full certificate and disc today so you should receive same by the end of the week.

kind Regards,

Erika

受信赖的顾客

经 Feefo 确认

9 years ago

Fatalne doświadczenie

Najgorsza obsługa i brak rozumienia klienta.

Paul Monks

AXA Insurance - Ireland

9 years ago

Dear customer,

Thank you for your feedback. Unfortunately our Polish operator was unable to reach you by phone.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards

Paul

Trusted Customer

经 Feefo 确认

Nenagh & Limerick

9 years ago

Trusted Customer 就 AXA Insurance - Ireland 说了什么:

Very helpful staff. Face to face interaction is better than any call centre

Very pleasant and helpful staff when I visited the Limerick office. Would have given 5 stars if I didn't have to go back a few hours later to the office when i saw there were 2 small errors on the...

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Christine,

Thank you for your feedback. I will pass it along to the team in Limerick. I am sorry that you had to return to the branch to correct an error.

Kind Regards

Paul