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AXA Insurance - Northern Ireland 点评 | https://www.feefo.com/reviews/axa-direct-northern-ireland 的客户服务点评 | Feefo

显示全部30,859条点评

Trusted Customer

经 Feefo 确认

Bangor

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Excellent service by AXA Direct Northern Ireland

Quick helpful and cheaper than my last ins

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Alice,

It's great to have you on-board with AXA Direct NI this year.

Always good to hear from happy customers.

Kind regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

The AXA experience is very satisfactory with calls handled promptly.

Quick to answer calls and efficiently dealt with by a helpful customer adviser. Service is very good and documents arrived promptly after renewing. Only down side is that premiums seem a bit...

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thanks for taking the time to provide such detailed feedback.

Whilst we try to contain the costs of insurance annually we do always endeavour to provide the best possible cover and service at all times.

Your on-going custom is very much appreciated

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

Lisburn

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Brilliant

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Andrew,

Your feedback is great and it is 'brilliant' to hear that you value our local service.

Kind Regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

Good Value, Helpful Assistance

Instant access and instant cover. Very sympatheticresponse to request for leniency in renewal premium hike.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback and your continuing loyalty to Axa Direct NI

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

Newtownabbey

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Excellent service by AXA Direct Northern Ireland

Always helpful good price top extras no complaints at all

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Aivaras,

It's always great to hear from satisfied customers.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Delighted - couldnt be happier with service

5 Star service, really helpful, friendly and attentive. Nothing was a problem, prompt and extremely quick. Would highly recommend AXA services and products to anyone.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Margaret,

Thank you for taking the time to provide feedback and thanks for allowing us to provide your insurance this year.

I look forward to your on-going loyalty to AXA Direct NI.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

Carrickfergus

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Speed up answering calls

I had to wait far too long for my call to be answered and I really was becoming quite agitated listening to the same old thing over and over again

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Audrey,

Thanks for leaving your feedback and I apologise for the delay in answering.

We do endeavour to provide a prompt service at all times.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Excellent service by AXA Direct Northern Ireland

Easy

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Alan,

I'm delighted to see such positive feedback and that we have made the process easy for you.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

Omagh

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Excellent service by AXA Direct Northern Ireland

Excellent easy to use service, very competitive

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Nuala,

Thanks for you feedback.

It's always good to hear from customers who appreciate the friendly and local service.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

friendly yet professional service

Really friendly yet professional service

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Karen,

Thanks for taking the time to leave such positive feedback.

Kind Regards

Brendan

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