Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

AXA Insurance - Northern Ireland 点评 | https://www.feefo.com/reviews/axa-direct-northern-ireland 的客户服务点评 | Feefo

显示全部30,860条点评

受信赖的顾客

经 Feefo 确认

9 years ago

Brilliant service

Very easy pleasent experience very professional and approachable

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Great to hear such positive feedback and thank you for your custom this year.

Kind Regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

Quick and simple in one phone call

Fast, simple set up of Home Insurance - and a discount because I was already a AXA car insurance customer

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

It's great to hear that you value our crossover discounts on offer to customers.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

Antrim

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Am pleased that I was offered a reduced price to that quoted

Took quite a while for someone to answer the phone

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Anne,

Thanks for taking the time to feedback and apologies for delay in getting through.

Thank you for your on-going loyalty to Axa Direct NI .

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

really good customer service ...very professional ..best insurance company ...

really good customer service ...very professional ..best insurance company service so far

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thanks for such positive words Deepak and thanks for insuring with Axa Direct NI this year.

Kind regards

Brendan

Trusted Customer

经 Feefo 确认

Armagh

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Good service. More staff needed though I was waiting a while, but overall a...

Good service. More staff needed though I was waiting a while, but overall all happy with service.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Alannah,

We're sorry for the delay in getting through, thanks for the feedback and for allowing us to look after your insurance needs this year.

Kind regards

Brendan

Trusted Customer

经 Feefo 确认

Maghera

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Excellent service by AXA Direct Northern Ireland

First class efficiency and dealt with in quick time

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback and it's great to hear that you value our efficient service so highly .

Kind regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

All good communication and explainations clear and consise

All good

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Great to hear such positive feedback - thank you.

Kind regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

Excellent service by AXA Direct Northern Ireland

Very professional, helpful and friendly service.

受信赖的顾客

经 Feefo 确认

9 years ago

Excellent Service. Knowledgeable staff, very professional and courteous. W...

Excellent Service. Knowledgeable staff, very professional and courteous. Willing to match competitors prices as far as possible thus enabling customers to remain with Axa which is always preferable.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to provide feedback.

I will pass your feedback to the agents who you have been dealing with.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Excellent service by AXA Direct Northern Ireland

THE PERSON I SPOKE WITH WAS VERY GOOD,QUICK AND EFFICIENT.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Collette,

It's always great to hear such positive feedback - thanks for your on-going loyalty to AXA Direct NI.

Kind Regards

Brendan

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