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AXA Insurance - Northern Ireland 点评 | https://www.feefo.com/reviews/axa-direct-northern-ireland 的客户服务点评 | Feefo

显示全部30,860条点评

受信赖的顾客

经 Feefo 确认

9 years ago

Perfect

Fast response

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Great to hear it was so efficient.

Thanks for your feedback

Kind Regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

Great value and service.

Very helpful (Jason in Derry office) and efficient service. Great value.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback, I will pass your comments back to the agent involved.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Very happy with the whole AXA experience so far. Customer service has been ...

Very happy with the whole AXA experience so far. Customer service has been splendid.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Conor,

It's great to hear that you value of local service so highly.

Thank you for your feedback.

kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Crooks

Insurance far to costly and that is the reward you get for staying loyal to them. Crooked

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Patrick,

Thank you for taking the time to provide feedback.

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA Direct we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Try to make insurance as cheap as possible, but get penalised on Drivesave ...

Try to make insurance as cheap as possible, but get penalised on Drivesave for even going 1mph over the speed limit, which most of the time when looking on the road to be safe is unavoidable

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Jonathan,

I'm sorry to hear that you are having issues with the Drivesave product, I understand my colleague Karen attempted a call back with you and has left you a voicemail.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Excellent service by AXA Direct Northern Ireland

Very happy with service and great price. Thank you

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Great to see how happy you are with the process Louise.

Thank you for your feedback

Kind Regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

Very informative and knew his job

Very Good

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback, I will pass it back to the agent you were dealing with.

Kind Regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

Excellent service by AXA Direct Northern Ireland

I had no problems renewing my car insurance

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

It's great to hear that the process was so easy!

Kind Regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

Good service by AXA Direct Northern Ireland

Straightforward.Good reduction on premium.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thanks for taking the time to leave feedback

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Handy

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Ciaran,

Many thanks for the positive feedback.

Kind Regards

Brendan

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