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AXA Business Insurance - Claims 点评 | https://www.feefo.com/reviews/axa-business-insurance-claims 的客户服务点评 | Feefo

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Harry The Potter Garden Services

经 Feefo 确认

GBR

14 days ago

Harry The Potter Garden Services 就 AXA Business Insurance - Claims 说了什么:

Insurance claim

I think the service I received was very good, simple to use with clear communications and a friendly point of contact. The only reservation is that having sent the final document required I had no...

Emma

AXA Business Insurance - Claims

11 days ago

Thank you for your feedback. I have passed this onto the relevant team. Kind regards, Emma The Claims Team

Adept Photography Limited

经 Feefo 确认

GBR

16 days ago

Adept Photography Limited 就 AXA Business Insurance - Claims 说了什么:

speed is of the essence

No nonsense claims procedure. i had a claim which AXA settled amazingly quickly and without fuss. I was given what I consider to be an accurate amount based on the shortfall from the accident I had,...

Hannah

AXA Business Insurance - Claims

10 days ago

Thank you for your lovely feedback - I have passed your comments to the relevant team Hannah The Claims Team

Srivari retail ltd

经 Feefo 确认

1 month ago

Srivari retail ltd 就 AXA Business Insurance - Claims 说了什么:

Good but delayed

Hannah

AXA Business Insurance - Claims

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team. Hannah The Claims Team

Lisa

经 Feefo 确认

3 months ago

Lisa 就 AXA Business Insurance - Claims 说了什么:

Horrific !

Simple communication . One of the worst experiences I have had to endure , the whole start to finish made me so anxious and upset I had to attend my GP.

Little Florist Ltd

经 Feefo 确认

5 months ago

Little Florist Ltd 就 AXA Business Insurance - Claims 说了什么:

Use a different company

Bad communication Assumption that everyone is lying to claim Took over 4 months to get a result, for a small independent business this is totally unacceptable

Teneille

AXA Business Insurance - Claims

4 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - The Claims Team

受信赖的顾客

经 Feefo 确认

6 months ago

Less than 1 star

Would give less than 1 star if I could. Delayed the claim for weeks, send the wrong information to their supplier and then denied my claim because of their delay. Didn’t respond to my complaint in...

Bernadette

AXA Business Insurance - Claims

6 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Bernadette - The Claims Team

Tonytech Electronics LTD

经 Feefo 确认

6 months ago

Tonytech Electronics LTD 就 AXA Business Insurance - Claims 说了什么:

9 months to settle claim, wont pay. Ombudsman steps in.

The worst experience of any insurance claim i have ever had. took more than 9 months to settle my claim. The case only settled after i drag them to financial ombudsman which concluded that i was...

Paul

AXA Business Insurance - Claims

6 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

Olugbenga

经 Feefo 确认

London

9 months ago

Olugbenga 就 AXA Business Insurance - Claims 说了什么:

Horrendous Treatment

I have been with Axa for years. this is my first time to make a claim, they refused to pay. I have made my claim since January 2025, now we are August 2025. Nothing has happen, it make me to question...

受信赖的顾客

经 Feefo 确认

9 months ago

Support through a traumatic time

Service was second to none in helping me through difficult times after my accident

受信赖的顾客

经 Feefo 确认

9 months ago

Paul Sanderson

AXA Business Insurance - Claims

9 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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关于AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.