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Aviva Ireland 点评

已评价
极好
服务
4.6
/5

5

4

3

2

1

1,789

454

70

32

87

2,432

过去一年内的 条评价

显示全部21,162条点评
受信赖的顾客
8 years ago
购买日期:04/03/2017
Good deal but admin inefficiencies
Had a good experience purchasing insurance but follow up paperwork was very unsatisfactory as in being asked for documents already provided and being kept for 40 minutes on phone trying to prove...

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Amy
Aviva Ireland
8 years ago
Hi there, 

Thanks for your feedback. We are sorry for your negative experience post purchase. We will be getting in touch with you directly to see if that matter has been resolved.

Kind Regards - Amy
受信赖的顾客
8 years ago
购买日期:02/03/2017
Everything was done quick and easy. Good value.
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Amy
Aviva Ireland
8 years ago
Hi there,

Thank you for your 5 star review for Aviva Car Insurance. 

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found us quick and easy to do business with!

All the best – Amy
CG
Colin Greenway
8 years ago
购买日期:06/03/2017
Colin Greenway 就 Aviva Ireland 说了什么:
Despite forwarding documents for car insurance within requested timeframe I received two letters outlining aviva would cancel my policy if I didn't forward documents.
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Amy
Aviva Ireland
8 years ago
Hi Colin, 

We are sorry to hear about your experience.  I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy
MD
Martin Dunlea
8 years ago
购买日期:02/03/2017
Martin Dunlea 就 Aviva Ireland 说了什么:
Agent wasn't very helpful at all. I've been with ye for years, have another car policy with ye and house insurance and when I asked if there was anything could be done with the price was told "no get...

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Amy
Aviva Ireland
8 years ago
Hi Martin, 

We are sorry to hear about your negative experience and we are following up on the content of the conversation. An agent has tried to make contact so that we can investigate further. 

Kind Regards - Amy
GM
Gillian Mcnamee
8 years ago
购买日期:02/03/2017
Gillian Mcnamee 就 Aviva Ireland 说了什么:
Fantastic personalised service
Sinead Hayes was fantastic and the model of what a customer service should be! I can't believe she was only 6 weeks into the job!
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Amy
Aviva Ireland
8 years ago
Hi Gillian,

Thank you for your 5 star review for Aviva Car Insurance. 

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you had a positive experience with us.

I will make sure to share your feedback with Sinead!

All the best – Amy
OK
Olga Kamara
8 years ago
购买日期:02/03/2017
Olga Kamara 就 Aviva Ireland 说了什么:
Good customer service
Overall very happy
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Amy
Aviva Ireland
8 years ago
Hi Olga,

Thank you for your 5 star review for Aviva Car Insurance. 

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are had a good experience with us!  

All the best – Amy
FM
Fiona Murphy
8 years ago
购买日期:07/03/2017
Fiona Murphy 就 Aviva Ireland 说了什么:
He was very easy to deal with and helpedme get a great policy price
Kevin Dolan was very professional and helpful
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Amy
Aviva Ireland
8 years ago
Hi Fiona,

Thank you for your 5 star review for Aviva Car Insurance. 

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you had a great experience with us!

I will make sure to pass on your feedback to Kevin.

All the best – Amy
EK
Elizabeth Kerrigan
8 years ago
购买日期:07/03/2017
Elizabeth Kerrigan 就 Aviva Ireland 说了什么:
very efficient and individual (sorry cannot remember name) was very good
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Amy
Aviva Ireland
8 years ago
Hi Elizabeth,

Thank you for your 5 star review for Aviva Car Insurance. 

Thanks for taking the time to review; it’s great to get such positive feedback. We’re very glad that you found us easy to do business with! 

All the best – Amy
受信赖的顾客
8 years ago
购买日期:06/03/2017
Very slow communication from them. Policy started 3 weeks ago and I still have not received my disc
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Amy
Aviva Ireland
8 years ago
Hi there, 

We are sorry to hear of the delay in dispatching your disc. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy
BC
Bill Clifford
8 years ago
购买日期:06/03/2017
Bill Clifford 就 Aviva Ireland 说了什么:
75
I was very impressed with the speed of the transaction, and the price was right.
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Amy
Aviva Ireland
8 years ago
Hi Bill,

Thank you for your 5 star review for Aviva Car Insurance. 

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience setting up a policy with us was so efficient! 

All the best – Amy
关于Aviva Ireland
One of Ireland’s most trusted companies offering car, home, life, travel and commercial insurance.
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Building 12, Cherrywood Business Park, Loughlinstown, County Dublin, D18 W2P5, Ireland
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关于Aviva Ireland
One of Ireland’s most trusted companies offering car, home, life, travel and commercial insurance.