Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Avensure评论

显示全部620条点评

受信赖的顾客

经 Feefo 确认

8 years ago

Excellent customer services Good employment law referencing fasr and efficient service

Trusted Customer

经 Feefo 确认

London

8 years ago

Trusted Customer 就 Avensure 说了什么:

Employment Law service is Excellent; some areas need to improve support.

I have found the Employment Law service extremely useful, I contact my account manager on this line frequently and find the other members of this team extremely helpful. However; I have had very...

Richard

Avensure

8 years ago

Hi Fiona,

Thank you for providing your review of Avensure's services. Firstly we are pleased to hear that our HR support advice line is extremely useful to you however it would appear that there are other areas of our service which have caused frustration to you. Please can you clarify if these issues are still outstanding and if so i will arrange for a member of the relevant team to contact you ASAP?

Kind regards,

Richard

Trusted Customer

8 years ago

Hi Richard, Most of my query has now been resolved. The avensure team has been very helpful. However; I would still like more support with the Absence Management software. I would like to have a preview of the software and run through of how the system works as I have not been able to see it. Thank you Fiona

Richard

Avensure

8 years ago

Hi Fiona

Many thanks for your swift reply. I will email you separately with a link to our Absence Management web page which features a demo video plus key features and benefits. Furthermore I will arrange for someone to contact you directly to answer any questions that you may have regarding the system.

Kind regards,

Richard

Trusted Customer

8 years ago

Thank you Richard!

受信赖的顾客

经 Feefo 确认

8 years ago

Good advise but not required on regular basis ' and therefore is quite expensive service. Regular advisory informative newsletters or seminars for customers could be beneficial and add to the service.

Richard

Avensure

8 years ago

Many thanks for taking the time to provide your review of our services. We are very pleased to hear that the quality of the advise you are receiving is to your satisfaction.

In terms of the newsletters, as an Avensure client you should be receiving our HR24 and Safety Signpost emails, is this the case? We also have a selection of online training courses available which you may or not be aware about.

Is it worth me arranging for somebody to give you a quick call to run through everything you have available to you as a client? It's important for us that you feel you are receiving value for money from our service on the whole.

Kind regards

Richard

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Avensure 说了什么:

Very good

Richard

Avensure

8 years ago

Hi Catherine

We are happy to hear that you are satisfied with our service, please don't hesitate to tell us about anything you think we could do extra or better in the future. We greatly appreciate the time taken to provide your Avensure review.

Kind regards

Richard

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Avensure 说了什么:

Sylwia is always excellent and helps us address our business related issues.

Richard

Avensure

8 years ago

Hi Abishek

Great news to hear that Sylwia is assisting you and helping you with your issues. Many thanks for taking the time to provide your Avensure service review.

Kind regards

Richard

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Avensure 说了什么:

FIRST CLASS

The advice given has been first class. Helped us everything step of the way, nothing is too much trouble. Very quick with responses.

Richard

Avensure

8 years ago

Hi Peter

That's fantastic, thank you so much for taking the time to provide your review and great to hear you are enjoying using our service.

Kind regards

Richard

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Avensure 说了什么:

Nothing ever gets resolved.

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Avensure 说了什么:

great advice every time and very easy to get through to speak to someone on the phone.

Richard

Avensure

8 years ago

Hi Catherine

Many thanks indeed for taking the time to provide your Avensure review.

Kind regards

Richard

受信赖的顾客

经 Feefo 确认

8 years ago

Great.

Richard

Avensure

8 years ago

Thank you very much for providing your review, we appreciate it greatly.

Kind regards

Richard

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Avensure 说了什么:

good supportive team

Richard

Avensure

8 years ago

Hi Gitesh

Good news, I'm really pleased to hear you are happy with our service. Thanks a lot for taking the time to provide your Avensure review.

Kind regards

Richard

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Avensure 点评

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？