Avensure 点评

Responsive, excellent communication.

excellent service

Appreciate that when we engage with your lead consultant - the response time is instant. With other departments such as law and documentation this is somewhat slower. Appreciate that all companies...

poor response time, bad advice, not really listening to clients needs

Excellent customer service, always return calls and reply to emails promptly. Advice is concise and easy to follow to keep us compliant with legislation.

emails are not answered, we have to follow up an enquiry email with a call.

Very good with support and advice. They are very good at giving supporting advice. Barry is exceptional! always available at the other end of the phone.

Great support, quick reply, honest advice & positive advice. As a company we feel we can relie on Avensure when we need them whether this is daily, weekly or only a few times a year! very supportive.

Having a designated person assigned to the Home has not worked.

With so many changes going on during Covid 19 it's really good to know that a simple phone call can reassure us we are doing everything in the correct way.