Correspondence has been between a member of Appeal staff and ourselves. 16 emails from the beginning of August to date have corresponded and we are still no near a resolution.
Lucy
Appeal Shading
1 month ago
Thank you for your feedback.
Following accidental damage to your blind, you contacted us regarding a replacement. As the damage was reported to be limited to the fabric, we offered to explore the option of replacing the fabric only, which would provide a more cost-effective solution for you while also avoiding the unnecessary replacement of the other components of the blind.
As this was not an option you wished to pursue, we then provided you with a quotation for a complete replacement blind.
When you originally placed your order, it was for a larger number of blinds, which enabled us to offer a price based upon the overall order.
I am sorry that you are unhappy with the price of the replacement blind. However, if you would like to proceed with the less expensive option of replacing the fabric only, please let us know and we will be happy to assist.
Best regards,
The Appeal Shading Team
产品评价
Lucy
Appeal Shading
1 month ago
Thank you for your feedback.
Following accidental damage to your blind, you contacted us regarding a replacement. As the damage was reported to be limited to the fabric, we offered to explore the option of replacing the fabric only, which would provide a more cost-effective solution for you while also avoiding the unnecessary replacement of the other components of the blind.
As this was not an option you wished to pursue, we then provided you with a quotation for a complete replacement blind.
When you originally placed your order, it was for a larger number of blinds, which enabled us to offer a price based upon the overall order.
I am sorry that you are unhappy with the price of the replacement blind. However, if you would like to proceed with the less expensive option of replacing the fabric only, please let us know and we will be happy to assist.
Best regards,
The Appeal Shading Team
The service was excellent. The demonstrator was very thorough and I was given samples of the blinds I had chosen. There was a problem with my door which had to be repaired, meaning I had to delay...
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Lucy
Appeal Shading
1 month ago
Thank you for taking the time to leave us your review. We're thrilled that you've had a great experience with our team and we're so happy to hear the final results are what you wanted!
Kind regards,
Appeal Shading
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Lucy
Appeal Shading
1 month ago
Thank you for your feedback. We're pleased that our team were able to help guide you towards the blinds that would work best for your home! They look great and we hope you continue to see the difference in temperature as we start to get the cooler weather.
Kind regards,
Appeal Shading
购买日期:22/05/2026
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受信赖的顾客
经 Feefo 确认
1 month ago
Excellent service throughout purchase.
Lucy
Appeal Shading
1 month ago
We appreciate you taking the time to leave us your review.
Kind regards,
Appeal Shading
产品评价
Lucy
Appeal Shading
1 month ago
Thank you for your feedback and recommendation. We're thrilled to hear that Katie, Vincent and the team provided a fantastic experience and that you're pleased with the final result!
Kind regards,
Appeal Shading
Thank you for taking the time to leave us your review, we're glad to hear everything went well and you're happy with the final result!
Kind regards,
Appeal Shading
产品评价
Lucy
Appeal Shading
1 month ago
Thank you for your feedback. We are thrilled to hear that you are pleased with your new awning and your experience with our team!
Kind regards,
Appeal Shading
Excellent. Friendly and knowledgeable. Could not fault it
Lucy
Appeal Shading
1 month ago
We're thrilled that our team provided a quality service and installation throughout! Thank you for taking the time to leave us your feedback.
Kind regards,
Appeal Shading
产品评价
Lucy
Appeal Shading
1 month ago
Thank you for you review. We're so pleased to hear that the whole process went smoothly and that you are happy with your new blinds!
Kind regards,
Appeal Shading
Service was exceptional. Cannot fault this company. As mentioned Racheal and Mark were fantastic.
Lucy
Appeal Shading
1 month ago
We appreciate you taking the time to leave us your feedback and we're thrilled to hear you've had an exceptional experience with Appeal and our team!
Kind regards,
Appeal Shading
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Lucy
Appeal Shading
1 month ago
Thank you for your review. We are so pleased that our team provided a quality service from design consultation up until the final installation and that you are happy with your new blinds! We'll be sure to pass this on to Rachel, Mark and the whole team!
Kind regards,
Appeal Shading
From consultation to installation the service was very good with only a short delay in the installation date.
Lucy
Appeal Shading
1 month ago
We appreciate you taking the time to leave us your feedback. We're so pleased that you've had a positive experience with our team and service!
Kind regards,
Appeal Shading
产品评价
Lucy
Appeal Shading
1 month ago
Thank you for your review. We're thrilled to hear that you are happy with your new awning and that it has already made itself useful in the recent weather!
Kind regards,
Appeal Shading
Thank you for taking the time to leave us your feedback, we're thrilled you've had a quality experience with our team!
Kind regards,
Appeal Shading
产品评价
Lucy
Appeal Shading
2 months ago
Thank you for your review. We're so pleased to hear that your installation went smoothly and that you are happy with your new blinds! We appreciate you recommendation.
Kind regards,
Appeal Shading
购买日期:30/06/2026
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MH
Mr Handley
经 Feefo 确认
GBR
2 months ago
Lucy
Appeal Shading
2 months ago
We appreciate you taking the time to leave us your feedback.
Kind regards,
Appeal Shading
产品评价
Lucy
Appeal Shading
2 months ago
Thank you for your review. We're thrilled to hear that you are pleased with your new blinds!
Kind regards,
Appeal Shading
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.