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Andertons Music Co. 点评 | https://www.feefo.com/reviews/andertons-music 的客户服务点评 | Feefo

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受信赖的顾客

13 years ago

购买日期：26/08/2011

i had to order by phone because the online system didnt work with my reward points.…

i had to order by phone because the online system didnt work with my reward points. I asked for one of these, but received two... so an extra amount of reward points were used up. Just a bit of a...

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Andertons Music

Andertons Music Co.

13 years ago

Thanks for taking the time to provide us with feedback. We're sorry for the mistake on this order. We are aware that some customers have had problems redeeming loyalty points online when the points were awarded in store and vice versa. We are working on getting this fixed as soon as possible. Lee Anderton Managing Partner

受信赖的顾客

13 years ago

购买日期：24/10/2011

Fantastic.

受信赖的顾客

13 years ago

购买日期：04/09/2011

Andertons is by far my favourite music shop around. Incredibly helpful and freindly staff and…

Andertons is by far my favourite music shop around. Incredibly helpful and freindly staff and there is so much choice

受信赖的顾客

13 years ago

购买日期：16/10/2011

Great shop. Great service. Only thing, there was a bit of confusion to do with…

Great shop. Great service. Only thing, there was a bit of confusion to do with taking a cymbal back to be replaced. (Was told to bring it in, then told to take it home and send in photo's, then told...

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受信赖的顾客

13 years ago

购买日期：24/08/2011

A fantastic mike.Clear and powerful tone. Industry std build and design.

受信赖的顾客

13 years ago

购买日期：11/10/2011

Very good communication, and very helpful during the delivery process.

受信赖的顾客

13 years ago

购买日期：10/09/2011

I was impressed with Andertons having all my 'hard to find' items in stock! Although the shop…

I was impressed with Andertons having all my 'hard to find' items in stock! Although the shop was extremely busy, the staff were really helpful and courteous and went out of their way to meet all of...

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受信赖的顾客

13 years ago

购买日期：24/09/2011

The product is excellent but the service on the day was poor. Staff took an…

The product is excellent but the service on the day was poor. Staff took an extremely long time to find the goods. They did apologise and it was in the middle of the refit but we were hanging...

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Andertons Music

Andertons Music Co.

13 years ago

Thank you sir for taking the time to provide us with feedback. The store did become a little chaotic during the refit. The purpose of the refit was to create a better shopping experience for the customer and as part of that our stock room and replenishment system is much more organised now than it was prior to the refit. We're glad you like the products and we look forward to seeing you back in the store soon. Lee Anderton Managing Partner

受信赖的顾客

13 years ago

购买日期：23/08/2011

very good onrvice. Product came next day and advice was spot on

受信赖的顾客

13 years ago

购买日期：06/09/2011

Really good service and ability to access what you require - exactly why I changed…

Really good service and ability to access what you require - exactly why I changed over to them from another leading supplier - also supplied my Amerian James Tyler Variax in record time after...

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关于Andertons Music Co.

Andertons Music Co. is a family run musical instrument retailer with over 50 years of experience serving the music community in the UK. From our Guildford music store and our online musical instrument shop, we offer musicians a huge selection of guitars, amps, drums, pianos, keyboards, synthesizers, recording equipment, PA systems, music accessories and more - all at competitive prices. We take pride in offering a high level of customer service at Andertons, but don't take it from us! Visit our feefo page to see recent accounts from happy customers. You will soon see why we are known as the Musicians' No.1 Superstore!

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01483 456777

St Vincent House, 58-59 Woodbridge Road, Guildford, Surrey, GU1 4RF, United Kingdom