Easy to understand facilities for different options. Easy to book. Thought insurance was very expensive, would have liked to see option to spread payments.
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受信赖的顾客
经 Feefo 确认
5 years ago
No member discount in fact it was dearer...
One hour on the phone and it was cheaper on line
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受信赖的顾客
经 Feefo 确认
5 years ago
Quick easy and simple
Easy and straightforward
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MM
Mrs Mcvey
经 Feefo 确认
5 years ago
Mrs Mcvey 就 Alton Towers Holidays 说了什么:
Awful
Absolutely awful service. Our vouchers wouldn’t work to rebook our holiday so spent all week trying to get through to rebook. When I finally got through I rebooked only to have it cancelled 2 days...
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CL
Claire
经 Feefo 确认
Bradford
5 years ago
Claire 就 Alton Towers Holidays 说了什么:
Couldn’t add on the water park after booking
Booked for 2 nights including tickets for the theme park which was fine. When the confirmation was sent to me it gave an option to upgrade your experience by adding extras but when you press this...
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受信赖的顾客
经 Feefo 确认
5 years ago
Professional and courteous
There was a very long wait (due to COVID), but once through the gentleman was very helpful. I wanted two nights in the week, not weekend, and he took the time to check both dates I wanted to check...
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MH
Mrs Hawkes
经 Feefo 确认
5 years ago
Mrs Hawkes 就 Alton Towers Holidays 说了什么:
They were very helpful.
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受信赖的顾客
经 Feefo 确认
5 years ago
An unfortunate error rectified
The online booking service is great & easy to use. However due to the changes in legislation it was necessary to change my booking to reduce the numbers and increase the number of nights. I emailed...
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受信赖的顾客
经 Feefo 确认
5 years ago
The booking service was very very stressful. I wanted to use my Tesco clubcard vouchers for two days (22nd & 23rd) in the Theme Park. I ordered the vouchers on 21st October and obtained the code....
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MD
Mrs Doherty
经 Feefo 确认
5 years ago
Mrs Doherty 就 Alton Towers Holidays 说了什么:
Booking easy, and good that Apple Pay is accepted.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
