Once I eventually got through on the phone, the service adviser was very helpful.
0
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MT
Mrs Turner
经 Feefo 确认
5 years ago
Mrs Turner 就 Alton Towers Holidays 说了什么:
Easy to navigate the website. Straight forward booing process.
0
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MJ
Miss Johnson
经 Feefo 确认
5 years ago
Miss Johnson 就 Alton Towers Holidays 说了什么:
Really simple
Really easy to book the hotel and add the park tickets. You can pick which days you have the park tickets
0
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ML
Mr Lilburn
经 Feefo 确认
Northern Ireland
5 years ago
Mr Lilburn 就 Alton Towers Holidays 说了什么:
Great Customer Service team.
Online booking wasn't working so I called the phone line and had a lovely lady take my booking for a two night stay at Alton Towers. Talked me through options and helped me even change my mind on...
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0
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MT
Mrs Theobald
经 Feefo 确认
5 years ago
Mrs Theobald 就 Alton Towers Holidays 说了什么:
Great call center staff, but disappointed at the website info
Staff on the phone were so helpful and friendly, but we booked the waterpark hotel and read on the website that we’d have all day access to the waterpark with our tickets.....only to find out two...
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0
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MD
Mrs Dobson
经 Feefo 确认
5 years ago
Mrs Dobson 就 Alton Towers Holidays 说了什么:
Triple the price
The booking service has been easy to use however my frustration lies with the price change. We booked our stay before lockdown and it included breakfast and entry into splash landings for the day....
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受信赖的顾客
经 Feefo 确认
5 years ago
Very easy to navigate booking service
0
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受信赖的顾客
经 Feefo 确认
5 years ago
Really helpful
Clear and helpful. Was able to resolve the issues.
0
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MT
Ms Turner
经 Feefo 确认
5 years ago
Ms Turner 就 Alton Towers Holidays 说了什么:
Very polite and helpful
Very helpful and polite staff
0
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MB
Miss Brice
经 Feefo 确认
5 years ago
Miss Brice 就 Alton Towers Holidays 说了什么:
Unable to book restaurant
The booking process was fairly straightforward, however when I tried to book the rollercoaster restaurant for any night we were staying it was coming back as fully booked. This was very disappointing...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
