Booking method and search functionality needs some serious upgrading
The website is not very user friendly and the search function isn't helpful. While booking I commented several times that it was one of the worst websites I'd ever come across! For instance, we...
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受信赖的顾客
经 Feefo 确认
5 years ago
Website faults but great telephone service
The website crashed after taking my cc details entailing contact with the bank to ensure there was no transaction.
Directed by the site to use the telephone booking which was smooth and efficient.
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MK
Miss Keeping
经 Feefo 确认
Northamptonshire
5 years ago
Miss Keeping 就 Alton Towers Holidays 说了什么:
Great service
Very simple and easy to do, clearly displayed options
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受信赖的顾客
经 Feefo 确认
5 years ago
Bad CustomerService!
You cancelled my original booking and I had to place another booking for another date which worked out more expensive, of which you should have price matched my original booking!
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MG
Miss Greatorex
经 Feefo 确认
Stoke on Trent
5 years ago
Miss Greatorex 就 Alton Towers Holidays 说了什么:
Excellent
It was easy to book on the website
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MS
Mrs Stephens
经 Feefo 确认
5 years ago
Mrs Stephens 就 Alton Towers Holidays 说了什么:
Booking
Always a quick transaction with Alton towers very easy to book add on extras and all the information you need when booking is there .
Looking forward to our annual stay again this year .
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受信赖的顾客
经 Feefo 确认
5 years ago
Very straightforward booking service, well-designed website.
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MT
Mrs Thompson
经 Feefo 确认
5 years ago
Mrs Thompson 就 Alton Towers Holidays 说了什么:
Friendly team
I spoke to a lovely lady called Louise who went through the whole booking process with a professional, friendly manner and seemed very helpful when I said it was for my son's birthday, that she would...
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受信赖的顾客
经 Feefo 确认
5 years ago
The booking process was quick, easy and fairly simple. Explained very well.
It was quick, easy, and the layout of options and attractions was clear, precise and informative
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MW
Mrs Watson
经 Feefo 确认
5 years ago
Mrs Watson 就 Alton Towers Holidays 说了什么:
Website easy to use
Was easy to use the website and to find the answers to the questions I needed thanks.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
