Coronavirus protection, including if we have to self isolate is very good.
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MP
Mrs Pattison
经 Feefo 确认
Selby
5 years ago
Mrs Pattison 就 Alton Towers Holidays 说了什么:
Roll on July - excited for our visit and stay
The customer service lady I spoke to was extremely friendly and very efficient in dealing with my booking. She also explained all the facilities available and we had a lovely chat on the rides and...
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受信赖的顾客
经 Feefo 确认
5 years ago
Quick and easy too book.
Easy to book, well set out web page. From start too finish, sraight forward.
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受信赖的顾客
经 Feefo 确认
5 years ago
fab as always
The Girl was fabulous on the phone and think her name was isabelle been coming every year for 40 years since the day it opened the theme park and stayed in the splash the day it opened not fully...
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受信赖的顾客
经 Feefo 确认
5 years ago
Water park ticket worry
I found the hotel booking easy but cannot book water park tickets online which is a worry as I would like to make sure we have the tickets booked for the weekend we are staying.
Booking for breakfast...
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MW
Miss Walden
经 Feefo 确认
5 years ago
Miss Walden 就 Alton Towers Holidays 说了什么:
More than double the price of last years booking, absolutely disgusting!
Easy to book but disgusted that the price is more than double of what it was last year. It seems to cancel out my cancellation voucher that was issued to me for last year’s booking.
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MT
Mrs Tyrrell
经 Feefo 确认
5 years ago
Mrs Tyrrell 就 Alton Towers Holidays 说了什么:
Excellent
I called for help to book on the phone & the lady who did the booking was very helpful & friendly.
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MC
Mrs Canterbury
经 Feefo 确认
5 years ago
Mrs Canterbury 就 Alton Towers Holidays 说了什么:
Good customer service but disappointed with Merlin
We originally booked our trip for April but due to the current circumstances we have had to rearrange for September. We rebooked out of the school holidays on a Monday. We had to pay an upgrade which...
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MV
Mr Vincent
经 Feefo 确认
5 years ago
Mr Vincent 就 Alton Towers Holidays 说了什么:
Very helpful, easy booking service.
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受信赖的顾客
经 Feefo 确认
5 years ago
Very disappointing customer service at Alton Towers
We had our break cancelled due to Covid restrictions. I have since had to chase customer support in order to rebook our family holiday. I have also had to pay over £200 more for exactly the same...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
