Amazing call handler brilliantly efficient and supportive to my needs
Mya/Mia the lady who took our booking was incredibly patient and kind and helpful. I have a condition that causes anxiety and I struggle to retain information but I felt my hand was held throughout...
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受信赖的顾客
经 Feefo 确认
5 years ago
Using the website is fairly intuitive and simple. The only.problem I have is, as a pass holder I thought I got discount but there was nowhere to enter information. Also for prebooking tickets with...
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MC
Mrs Colgate
经 Feefo 确认
5 years ago
Mrs Colgate 就 Alton Towers Holidays 说了什么:
Really friendly and helpful customer services guy on phone
The guy on the phone explained everything really simply and was very knowledgeable. He also saw we didn’t have our merlin pass discount added (which I thought we did) and therefore allowed us to get...
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受信赖的顾客
经 Feefo 确认
5 years ago
Upcoming Trip
Site easy to use but doesn't really give enough explanation as to what the rooms are like and as to what you get with your stay.
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MS
Mr Sluman
经 Feefo 确认
Plymouth
5 years ago
Mr Sluman 就 Alton Towers Holidays 说了什么:
Had trouble with website, so booked by phone absolutely brilliant. Very helpful and informative
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受信赖的顾客
经 Feefo 确认
5 years ago
Very helpful.
Quick and easy. Very good. Thanks.
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MB
Mrs Butler
经 Feefo 确认
5 years ago
Mrs Butler 就 Alton Towers Holidays 说了什么:
I am still awaiting a response from over a week ago regarding my outstanding balance on 2 vouchers. I have not had any response?
Please can someone help me?
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MJ
Mrs Jeffery
经 Feefo 确认
5 years ago
Mrs Jeffery 就 Alton Towers Holidays 说了什么:
Easy done on line no blips
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MO
Miss Obrien
经 Feefo 确认
5 years ago
Miss Obrien 就 Alton Towers Holidays 说了什么:
Unfair pricing
The customer service agent I spoke to was helpful. However, the booking was a nightmare for us online. We were booking at the same time as friends so we could go together. Both booking the character...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
