Nothing but praise for the Sales Consultant (Ellie Carter-Leay)
Fantastic!
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受信赖的顾客
经 Feefo 确认
6 years ago
Great customer service, polite and professional staff.
Great customer service, polite and professional staff, Couldn't ask for more.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Lacking
I wanted to book a pod but couldn't do this and I didn't get much any help trying to do this. Also, not sure what to do with our bags, we have park tickets which we want to use from 10am but can't...
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受信赖的顾客
经 Feefo 确认
6 years ago
Good
Web site easy to read for the most part.. Slightly unsure what rooms we was getting.. eg double room or twin room..
Only noticed this when i see the booking summary.Ideally there should be an option...
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy to follow and make choices on which is the best room to book
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Easy to use service online. Cheaper to book short breaks through Alton Towers website than it is to book accomodation and park tickets seperately.
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受信赖的顾客
经 Feefo 确认
6 years ago
Good but clearer for tickets
Was good nice and easy to book but it needs to be clearer that tickets for park isn’t included as that threw us a bit to begin with but apart from that perfect
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Still waiting call back about waterpark day
We want ! day at the waterpark, not leaving day and the website cant do this unless we book 2 days there for some reason
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Please get back to me
Can not get hold of anyone regarding booking wrong date
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Took my money twice for booking, can speak to anyone!!
You have charged my credit card twice for 848.00, we have booked a lodge which takes five people but we could only book four, I have tried three different numbers to get in touch, go through the...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
