website is rubbish, telephone booking was great. Lovely operator who was very helpful and knowledgeable.
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Trusted Customer
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Rotherham
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Pratts on tour
Quick and simple , even a pratt could make a resavation x
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受信赖的顾客
经 Feefo 确认
10 years ago
Booking was easy
Website simple to use, just needed more explanation on what pool use was available with what accommodation.
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Incorrect info
Incorrect and confusing information given about the price for infants.
Customer Care
Alton Towers Holidays
10 years ago
Hi There,
Thank you for your feedback, I apologise that you had problems with pricing for infants, I hope that you got everything clarified.
Kind Regards
Rachel
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Trusted Customer
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Cheltenham
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Georgina Rose Birthday Booking
Friendly and helpful staff. We found it easier to call and book over the phone rather then online as website kept jumping.
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受信赖的顾客
经 Feefo 确认
10 years ago
Piece of cake
Very quick and easy
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Alton Towers booking
Excellent website
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Trusted Customer
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Teesside
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Excellent service
The website was easy to use, the only problem I had was not being able to specify which days I wanted park tickets for and which days water park tickets. However I rang customer services and they...
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Trusted Customer
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Somerset
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Booking
I had phoned up on the Tuesday to see how much a room would be but wasnt able to book till the wednesday. When i did phone up on the wednesday the 1st person i spoke to said it was fully booked.so i...
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受信赖的顾客
经 Feefo 确认
10 years ago
Booked holiday for July in Woodland Lodge
Easy to use, very quick and instant email confirmation. Excellent service and hope the holiday is just as good.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
