would have been nice to confirm 'free tickets' can be used at anytime.
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Ms
Would have liked to get through to someone quicker rather than constantly pushing various numbers
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Trusted Customer
经 Feefo 确认
Surrey
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Alton Towers weekend break
Great booking experience online and great customer service from the hotel
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
The website was shocking, I had to try lots of times to make the booking. Not at all user friendly. The website was always great in previous years when I booked
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Very good
Very easy and efficient to use
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
I am extremely disappointed with the service. I have a Merlin Annual Pass and was told that the team could not process any discounts to enable me to get 20% off hotel booking or extras. I now have...
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受信赖的顾客
经 Feefo 确认
10 years ago
Problems paying
I found the website tricky to use-park tickets are confusing. I also spent three days trying to pay as my payments didn't go through using first a Mastercard and then a debit card. I tried Livechat...
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Pay full price up front
Shame you can't pay a deposit on bookings to give you chance to spread the cost especially as booking is 9 months away. But other than that easy to use
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受信赖的顾客
经 Feefo 确认
10 years ago
Self explanatory, easy, clear as to what you were buying and informative as to all options available
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
