Shocking service both online and from your call centre. I emailed this feedback at the time of booking and had no response.
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受信赖的顾客
经 Feefo 确认
10 years ago
Alton towers
my experience with the booking of my trip to Alton towers was very acceptable and a easy process to complete.
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Easy booking
The booking service is really easy to use and has contact service if needed
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Trusted Customer
经 Feefo 确认
Ripley
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Booking splash landings
Nothing was too much trouble . Thank you
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受信赖的顾客
经 Feefo 确认
10 years ago
Good but confusing price scheme
Very good initially, but trying to add an extra night or larger room is confusingly expensive and unclear. Helpful staff but not simple to book a room for a family with twin babies.
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Trusted Customer
经 Feefo 确认
South East London
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
My feedback
Found it very easy and helpful and didn't take long at all. I also liked that the site showed cheaper hotels close by to stay in to save you more money. All very useful. I'm looking forward to my...
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受信赖的顾客
经 Feefo 确认
10 years ago
Good Booking System, But can time out if done over mobile device quite quickly
Good Booking System, But can time out if done over mobile device quite quickly
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受信赖的顾客
经 Feefo 确认
10 years ago
I didn't feel the information given regarding what to expect was very clear. Also, I never received an email confirmation (spam checked) despite clicking resend on the booking page.
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Trusted Customer
经 Feefo 确认
Manchester
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Great help when things went wrong!
Used a groupon voucher which did make it a bit more difficult to book online, not too straight forward. But got there in a couple of minutes. Found dates booked were wrong and phoned to change dates....
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
