The booking service was easy to use online. I did have to call the team direct to make some changes but this again was easy and couldn't fault it.
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Trusted Customer
经 Feefo 确认
London
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Frustrating
Found it very frustrating & time consuming adding on water park tickets as no one could add onto booking or if I contacted water park they couldn't give the 241 offer on waterpark tickets for hotel...
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Trusted Customer
经 Feefo 确认
Herts
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Great customer service
Easy to do. I had an enquiry after booking and shortly after I e mailed I recived a call giving me al the info I needed.
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Trusted Customer
经 Feefo 确认
Kent
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
booking
Booked online as have done so previously. Website easy to use and navigate.
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Trusted Customer
经 Feefo 确认
Durham
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Very average
Not clear during booking what was and wasn't included in package. Tried to call customer service number provided and was not in use
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Great service
I found the booking service for Alton Towers Holidays very straightforward and my short break to the Enchanted Village was booked in no time! I can't wait for our adventure this summer :-)
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Trusted Customer
经 Feefo 确认
Glasgow
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Very quick and easy service and listed all available options,not just on park hotels, but close to park hotels, would use again
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Trusted Customer
经 Feefo 确认
Greater Manchester
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
couldn't have been easier
Very quick to make the reservation, navigated the page with ease and took all of around 2 minutes. Fantastic service!
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受信赖的顾客
经 Feefo 确认
10 years ago
Booking via phone
Absolutely lovely man who booked our room, polite and enthusiastic and very helpful! Couldn't have asked for better service!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
