The line was clear and the service was hassle free, price of call needs to be reviewed but all else was excellent! Got all the information needed for my short break and would recommend, the staff...
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受信赖的顾客
经 Feefo 确认
10 years ago
excellent service
Staff very helpful and the process very simple!
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TC
Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Complicated online booking systems.
Website is very complicated. Keeps directing you to different 'offers and deals'. Too many pages on their site. Not very user friendly. Takes far too long to get the details you want. Initially,...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate us.
There are different options available to offer a variety of packages to suit all needs, some with tickets, some without tickets and some for our great themed weekends.
I'm pleased you were able to find a deal for £123.75 for 4 people for your break and hope that you all had an amazing time!
If you need any help to choose a package in the future, our friendly customer experience team are able to help get you booked up by calling 0871 360 2367.
With kind regards,
Kim
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Trusted Customer
经 Feefo 确认
Yorkshire
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Friendly
Very helpful when I added an extra room to my existing booking.
It took a long time to get through but it was nice to be dealt with so efficiently.
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TC
Trusted Customer
经 Feefo 确认
Huddersfield
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Review
I was ok, wasn't very well explained.
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TC
Trusted Customer
经 Feefo 确认
Chesterfield
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Very easy and efficient
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Trusted Customer
经 Feefo 确认
SOUTHPORT
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
TAMMY'S HOLIDAY
VERY EASY
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TC
Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Half Term Booking
Generally easy to process the booking as I have done on previous occasions and although I could add activities such as the golf extravaganza and high ropes, I wasn't given any options to book extras...
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Trusted Customer
经 Feefo 确认
Manchester
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
2 day stay at Alton towers
We stayed in the enchanted village for 2 nights, we had 2 day theme park passes, 2 day water passes, we had a amazing time and have just booked again. Staff were all really polite and the food was...
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受信赖的顾客
经 Feefo 确认
10 years ago
It's not clear if I'm meant to be reviewing Alton Towers Holidays or "the booking service"?!?
The "booking service" no longer lets you add requests/info to your booking. The hotel was OK as ever, though now they've removed the early entry time for guests, there's no real reason to stay there...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
