Haven't been to alton towers for at least 20 yrs!!! But thought we would go as a treat for our daughters 14th b day. Found the website very easy to understand and booking was very straight forward.so...
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Trusted Customer
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Congleton Cheshire
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Overnight stay in the moon room Alton towers hotels
We stay here off peak twice a year and are never disappointed we went to florida in January 2016..and alton towers is as good as any resort we visited their well done and keep up the good work
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受信赖的顾客
经 Feefo 确认
10 years ago
Bookingvfeedback
Website was easy to use but unable to make the payment - the site wouldn't allow us to submit credit card details.
Rang customer services as instructed by the website and had a terrible time booking...
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Trusted Customer
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London
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Good booking experience
Easy and Clear booking website
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Trusted Customer
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Northants
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Excellent
Very quick & efficient
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Trusted Customer
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Kuwait
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Online booking review
Very good
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受信赖的顾客
经 Feefo 确认
10 years ago
Exchange policy needs a review!
Hi i have booked one room at splash landings and one enchanted Lodge, i called to change the booking of the splash langings to another enchanted lodge and pay the difference
I was told that this...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our service. All feedback is very important to us.
We are usually able to amend many parts of a booking such as the date, number of people going, the duration of the stay etc but sadly due to system constraints we cannot YET change the type of room on a booking. This is something that we hope to introduce in the near future.
I am sorry for the inconvenience that this caused for you but do hope that you enjoy the Enchanted Village later in the year!
With kind regards,
Kim
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Trusted Customer
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Reading
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Such an easy process
Did everything online. So simple that even I didn't go wrong
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Trusted Customer
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Forest of Dean
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Website problems
Sadly your website went down just as I was completing my booking so I telephoned your company. Your member of staff I spoke to couldn't have more helpful and understanding. I ended up paying twice...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
