My booking started off as an enquiry. I've renewed our merlin passes but not collected. Could i book a hotel visit with discount without membership number, how could i book that, what about park...
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Trusted Customer
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6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Found the whole booking process very easy, even down to booking our breakfast slot for the following morning.
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受信赖的顾客
经 Feefo 确认
6 years ago
Tried to get in touch in three different ways over the last few days but no luck what so ever, I’ve emailed and no reply, messaged the FB page and nout I’ve even tried to ring and the line said sorry...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Really straightforward to book, layout of booking page was easy.
Really easy to use, the layout of the website and booking page was simple. 👍🏽
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受信赖的顾客
经 Feefo 确认
6 years ago
Not enough choice for families with more than 2 children on booking form
I had to ring the hotel individually as I wanted to book my family of 6 (4 children and husband) for a night so that we could visit AT but the website did not allow me to do this as only caters for a...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Booking issues
Website didn’t work Kept crashing Didn’t day thst the rooms were unavailable until after we booked it. Payment wouldn’t go through Terrible experience. After nearly 4 hours on hold to try sort...
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy booking system
Very easy process and simple. Explanation of covid19 measures easy to understand. Happy that you also book what day your attending the theme park/splashworld.
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受信赖的顾客
经 Feefo 确认
6 years ago
Very helpful staff!
Lauren was very friendly and answered all our questions. As we were quite specific with the room requirements it meant Lauren had to pretty much check availability in all the resort hotels, even...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
everything was very straight forward & the reply was quick thats why i gave five stars
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
A treat
The website was not very informative with the questions I had to ask and trying to ring them was pointless. My children love it so booked as an expensive treat
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
