Great customer service very helpful last talked through all the options and was very clear.
Website was a little trickt
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Trusted Customer
经 Feefo 确认
Kent
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
I have 3 children with special needs and your lovely lady helped us find a suitable room which could take us all (eldest son is 16 so classed as 3 adults/2 children. Plus we saved over a £100. Thank...
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Trusted Customer
经 Feefo 确认
midlands
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
straight forward
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受信赖的顾客
经 Feefo 确认
10 years ago
I think the website isn't very user friendly but it was easy to book.
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
straightforward & user friendly
Very user friendly site. The only thing I think would improve it, is having more photos of the standard rooms. I struggled to actually see what sort of room I would get as standard. Fingers crossed...
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Trusted Customer
经 Feefo 确认
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Very good but could be simplified
It was quick but there is so much info in different categories ( theme park, water park, hotel, alternate hotel, lodges, spa) that it can be overwhelming
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受信赖的顾客
经 Feefo 确认
10 years ago
ok website
The website was well laid out.
I will have to call though because Water Park entry was automatically added to a day that I didn't want.
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Trusted Customer
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Southend
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Easy to use after a few mins
I found it a little unclear, but after using a few times it felt better.
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Trusted Customer
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Liverpool
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Lovely and friendly staff amazing value for money.
Very helpful and friendly a pleasure to deal with. One of the reasons we return a few times a year.
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Trusted Customer
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Kent
10 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Excellent as usual. But no provision to book a disability ticket on line. Unlike last year
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
