It would have been better if we could had live chatted with someone regarding certain aspects of the booking.
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Trusted Customer
经 Feefo 确认
Sunderland
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Easy to use
Very easy website to navigate around
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受信赖的顾客
经 Feefo 确认
6 years ago
Quick and easy online system
Quick and easy to book
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Quick & Easy to book
I found the booking experience very simple. We wanted to do the theme park one day and waterpark the next but there’s no option to book both. Saying that we can’t wait to go and surprise the children.
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Trusted Customer
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Dunstable, Beds
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Sending the confirmation email advising of booking reference no etc. I have still not received this. Also the time to actually book took - 25mins - was annoying.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Lovely staff, long queue times. Just like the park!
Great customer service from the staff. Happy to help, clear and concise instructions with a genuine tone of wanting to help. It just might take a while to get through lately ...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Disjointed Booking Process
It took 3 attempts to book with the website timing out when it came to booking timeslots. After my booking I had to go to different pages to book restaurant times and waterpark times having to fill...
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Trusted Customer
经 Feefo 确认
King's Lynn
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Booking problems
Originally went on the Alton towers website to book. It gave me the option to book Friday 6th August but not the option to redeem my voucher. I then went in the email and clicked on redeem my...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Straight forward easy bookings 👍
This booking was simple and informative. The site page navigation was excellent and I look forward to enjoying the same experience at the hotel and parks 👌
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Trusted Customer
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Deeside
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Excellent
Excellent service and knowledge by the advisor who we booked our break with.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
