Easy to book and informative website, however I am concerned about the water park reservation. I have booked my tickets for the water park for Sunday however the website would only let me reserve...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Hassle free booking
Fast & efficient . No issues booking a last minute break to Alton Towers .
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
There should always be enough availability for guest to dinner
Booking the short break was simply and easy.
But no we have made the booking and its asked that we make reservations at the restaurants they all seem to be fully so where are we going to eat once...
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受信赖的顾客
经 Feefo 确认
6 years ago
Need all the information up front when booking
I had to keep going in and out to change dates to see which was the cheapest. It would have been better if it came up as a calendar of prices to select from. After booking we then received an email...
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy to book, good information
Easy to follow. Great information provided. Simple and quick to use.
Could be improved by making some of the additional information easier at booking - meal bookings, breakfast bookings, why when...
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy to pay; hard to follow through.
Website seems to have a couple of bugs in it around booking the waterpark.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
I found it easy to book a short break for Halloween using the Merlin holiday club on line. It does take a while looking up all the information especially as you have to book meals, swimming etc in...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Couldn’t speak to anyone.
Although the on-line booking experience is relatively straightforward, I needed advice and then to amend my booking to add an extra night. I waited on the phone for 25 minutes and still no person to...
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受信赖的顾客
经 Feefo 确认
6 years ago
I still don't know as a Merlin holder what days I can enter the park. I have booked for 2 nights but couldn't find anywhere of the 3 days which ones I can enter and given current COVID situation this...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
booking for a carer
I was booking for a 4 however 1 person in the group has a disability and holds a merlin disability access card, I have booked for 2 adults and 1 child as the other adult can go in free, some of the...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
