Quick and easy process, booked trip on my mobile phone in a couple of minutes. Received e-mail confirmation immediately.
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MM
Mrs Manchester
经 Feefo 确认
Manchester
5 years ago
Mrs Manchester 就 Alton Towers Holidays 说了什么:
Booking experience 👌🏻
Booking was easy and straightforward. I have not given 5 stars because it was not very obvious during the first parts of the booking if meals were included. Following the booking of the stay, then...
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ML
Ms Lampard
经 Feefo 确认
5 years ago
Ms Lampard 就 Alton Towers Holidays 说了什么:
Easy process to book & great lay out of website
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MR
Miss Ratuska
经 Feefo 确认
5 years ago
Miss Ratuska 就 Alton Towers Holidays 说了什么:
Easy to use
Booking service was easy and convenient to use.
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受信赖的顾客
经 Feefo 确认
5 years ago
Easy
Fantastic and patient young lady on the phone !
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受信赖的顾客
经 Feefo 确认
5 years ago
Call center,they need work telling the truth
I work for Merlin, I called to take advantage of the discount worker (I had already seen the price of 65 £ on the Merlin home page) the young lady on the phone offered me the full price despite I...
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受信赖的顾客
经 Feefo 确认
5 years ago
Very complicated if you have a mixture of pass holders, Carers and day tickets. I had to book each of our 2 days separately. I also disappointingly thought as a merlin pass holder all tickets would...
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MM
Mr Mainwaring
经 Feefo 确认
5 years ago
Mr Mainwaring 就 Alton Towers Holidays 说了什么:
Awful service
Firstly I spend 3 hours on the phone being passed over to ticket line back to hotel line to and from was a joke. To them have to ring merlin annual pass team to get again the wrong answer. The alton...
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受信赖的顾客
经 Feefo 确认
5 years ago
Very easy
Very clear and easy to use. However if there were a few more pictures of the rooms that would be better but I'm nit picking.
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受信赖的顾客
经 Feefo 确认
5 years ago
Fast an easy. But I think there should be option to cancel pre booked Merlin pass holders tickets so someone else can use them if you are unable to go.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
