Excellent service, easy navigation of website and very competitive pricing, straight forward renewal. Would highly recommend to family and friends.
0
分享
受信赖的顾客
经 Feefo 确认
9 years ago
The link to be able to log in did not work (purchased an annual policy from you last year).
0
分享
TC
Trusted Customer
经 Feefo 确认
9 years ago
Trusted Customer 就 Allianz Assistance UK 说了什么:
The online purchase facility was very user friendly and the response to my query was prompt. I would recommend Allianz.
0
分享
TC
Trusted Customer
经 Feefo 确认
Mansfield
9 years ago
Trusted Customer 就 Allianz Assistance UK 说了什么:
Excellent company to insure with !
I have used them many times and I have had to claim once when stranded in Jamaica due to my husband being ill. The service was excellent and due to this I would not go with any other company for...
阅读更多
Raymond
Allianz Assistance UK
9 years ago
Hi Nicola,
Thank you for taking the time to leave your feedback.
We’re glad that Allianz Global Assistance was able to assist your husband whilst you were away on holiday, and we hope he has since made a full recovery.
The star rating you have given us shows you’ve had a negative experience; could you possibly amend this to reflect your positive comments?
May we take this opportunity to thank you for purchasing your travel insurance with us, and we look forward to providing you with complete peace of mind, wherever you may travel to next.
1
分享
受信赖的顾客
经 Feefo 确认
9 years ago
Easy to use and efficient customer service!
The website is easy to use, and the policy benefits are clear so it's easy to make a decision. I had an issue where the e-mail did not come through to me after purchase, however the Policy team were...
阅读更多
0
分享
TC
Trusted Customer
经 Feefo 确认
9 years ago
Trusted Customer 就 Allianz Assistance UK 说了什么:
yes
Yes
0
分享
受信赖的顾客
经 Feefo 确认
9 years ago
The website was well laid out. The questions etc were easy to follow.
0
分享
TC
Trusted Customer
经 Feefo 确认
9 years ago
Trusted Customer 就 Allianz Assistance UK 说了什么:
Very satisfied with the policy
0
分享
受信赖的顾客
经 Feefo 确认
9 years ago
Purchase OK, account feature didn't work
I was asked to create an account, the website crashed and there doesn't appear to be a log in page. So confused as to the purpose of the message to save details and register.
Raymond
Allianz Assistance UK
9 years ago
Hello,
Thank you for taking the time to leave your feedback regarding your recent purchase with Allianz Global Assistance.
We have unfortunately experienced some technical problems to our website and understand that some customers are still not able to create an online account.
We are working to resolve the issue and apologise for any inconvenience or delay this may have caused you.
May we take this time to thank you for purchasing travel insurance with Allianz Global Assistance and we wish you a safe and pleasant trip.
0
分享
受信赖的顾客
经 Feefo 确认
9 years ago
Takes a few moments and you're covered
Really simple to see what you are paying for. Nice and straightforward set of questions to drive to checkout quickly. Can't ask for more.
Thank you for taking the time to leave your feedback.
We’re glad that Allianz Global Assistance was able to assist your husband whilst you were away on holiday, and we hope he has since made a full recovery.
The star rating you have given us shows you’ve had a negative experience; could you possibly amend this to reflect your positive comments?
May we take this opportunity to thank you for purchasing your travel insurance with us, and we look forward to providing you with complete peace of mind, wherever you may travel to next.