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Allianz Assistance UK 点评 | https://www.feefo.com/reviews/allianz-assistance 的客户服务点评 | Feefo

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Carl Goulding

7 years ago

购买日期：23/08/2017

Carl Goulding 就 Allianz Assistance UK 说了什么:

The online purchase facility was very user friendly and the response to my query was prompt. I would recommend Allianz.

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Nicola Moss

Mansfield

8 years ago

购买日期：16/08/2017

Nicola Moss 就 Allianz Assistance UK 说了什么:

Excellent company to insure with !

I have used them many times and I have had to claim once when stranded in Jamaica due to my husband being ill. The service was excellent and due to this I would not go with any other company for...

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Raymond

Allianz Assistance UK

8 years ago

Hi Nicola,

Thank you for taking the time to leave your feedback.

We’re glad that Allianz Global Assistance was able to assist your husband whilst you were away on holiday, and we hope he has since made a full recovery.

The star rating you have given us shows you’ve had a negative experience; could you possibly amend this to reflect your positive comments?

May we take this opportunity to thank you for purchasing your travel insurance with us, and we look forward to providing you with complete peace of mind, wherever you may travel to next.

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受信赖的顾客

8 years ago

购买日期：09/08/2017

Easy to use and efficient customer service!

The website is easy to use, and the policy benefits are clear so it's easy to make a decision. I had an issue where the e-mail did not come through to me after purchase, however the Policy team were...

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Teng Kim OW,Poey Kee CHEW

8 years ago

购买日期：02/08/2017

Teng Kim OW,Poey Kee CHEW 就 Allianz Assistance UK 说了什么:

yes

Yes

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受信赖的顾客

8 years ago

购买日期：09/08/2017

The website was well laid out. The questions etc were easy to follow.

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Stefanja Connolly

8 years ago

购买日期：08/08/2017

Stefanja Connolly 就 Allianz Assistance UK 说了什么:

Very satisfied with the policy

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受信赖的顾客

8 years ago

购买日期：07/08/2017

Purchase OK, account feature didn't work

I was asked to create an account, the website crashed and there doesn't appear to be a log in page. So confused as to the purpose of the message to save details and register.

Raymond

Allianz Assistance UK

8 years ago

Hello,

Thank you for taking the time to leave your feedback regarding your recent purchase with Allianz Global Assistance.

We have unfortunately experienced some technical problems to our website and understand that some customers are still not able to create an online account.

We are working to resolve the issue and apologise for any inconvenience or delay this may have caused you.

May we take this time to thank you for purchasing travel insurance with Allianz Global Assistance and we wish you a safe and pleasant trip.

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受信赖的顾客

8 years ago

购买日期：05/08/2017