The website is easy to use, and the policy benefits are clear so it's easy to make a decision. I had an issue where the e-mail did not come through to me after purchase, however the Policy team were...
I was asked to create an account, the website crashed and there doesn't appear to be a log in page. So confused as to the purpose of the message to save details and register.
Raymond
Allianz Assistance UK
7 years ago
Hello,
Thank you for taking the time to leave your feedback regarding your recent purchase with Allianz Global Assistance.
We have unfortunately experienced some technical problems to our website and understand that some customers are still not able to create an online account.
We are working to resolve the issue and apologise for any inconvenience or delay this may have caused you.
May we take this time to thank you for purchasing travel insurance with Allianz Global Assistance and we wish you a safe and pleasant trip.
They helped me get home from Spain with a broken foot! Their service was excellent. I am a repeat customer and would never consider using any other travel insurer.
