There was a three week delay before the order was despatched (despatch was only supposed to take 4-5 days) but thankfully owing an email to AHP I received the item soon after.
产品评价
购买日期:04/09/2023
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受信赖的顾客
经 Feefo 确认
6 months ago
good communication and timely delivery
产品评价
Tom Alpha
AHP Medical Supplies Ltd
6 months ago
Thank you for your feedback.
We can see that this item was purchased in 2022, and we are now at the end of 2025. Over this period, Windows updates and software changes introduced by Microsoft can affect device compatibility, and unfortunately this is outside our control.
Please note that we are only a distributor of SECA products. All software, firmware, and technical updates are fully managed by the manufacturer (SECA).
For assistance regarding software updates or compatibility, we recommend contacting SECA Technical Support directly, as they will be best placed to advise.
Thank you for your understanding.