HelloThank you for your review regarding your Age Co Home Insurance policy. Thank you for your feedback relating to the person who assisted you over the telephone.Kind RegardsJayne
Find they are helpful with setting up home insurance price is affordable for pensioners
Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for taking the time to leave us a review. I am pleased to learn that you are happy with our insurance and have chosen to insure your new address with us. Thank you for your kind comments and I wish you well in your new home.
Kind regards
Victoria
购买日期：28/04/2021
0
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MO
Mr Stephen Old
5 years ago
Mr Stephen Old 就 Age Co Home Insurance 说了什么:
I would much rather speak to people face-to-face. I am increasingly fed up of guessing at which online services I will receive and then being asked to write online reviews about them.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to let us have your feedback and I am sorry for any upset this has caused. Please be assured that your comments have been noted and will be shared with our management team.
Kind regards
Victoria
购买日期：17/04/2021
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受信赖的顾客
5 years ago
Polite and helpful person on the end of the phone. Explained things clearly.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you so much for taking the time to leave us a review. I am pleased to hear you were happy with the representative you spoke with over the phone and the service you received when purchasing Age Co Home Insurance.
Kind regards,
Gemma.
The gentleman on the telephone was very helpful. Yes, I would purchase again if the premium remained reasonable. No, I would not recommend - but purely because I never make recommendations.
It took...
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Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for purchasing Age Co Home Insurance and letting us know that the call agent was helpful and pleasant. We really appreciate that you have taken time to let us have your feedback. I am sorry to learn that you were one of the people who were affected by the delays in policy documents being issued. However, I am pleased to note that you have now received them.
If we can be of any further assistance regarding this matter, please contact us directly at Customer.Relations@ageco.co.uk or call us on 0800 055 6205.
Kind Regards
Jayne
购买日期：26/03/2021
0
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MB
Mr George Buckley
Tywyn
5 years ago
Mr George Buckley 就 Age Co Home Insurance 说了什么:
Very understanding and could not have been more helpful.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for your review. I am pleased you are happy with our service and thank you for your kind comments.
Kind regards
Victoria
购买日期：08/04/2021
0
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受信赖的顾客
5 years ago
Not having experienced on line applications for house insurance before I had no reference to refer to, but I find on-line forms not especially easy to complete.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave us a review. I am sorry for any problems you experienced with our online application form. Please be assured that your comments will be noted.
If we can be of any further assistance please do not hesitate to get in touch with our Customer Relations Team. Our telephone number is 0800 055 6205 (lines are open 9am to 5pm Monday to Friday, excluding bank holidays) or you can email us a customer.relations@ageco.co.uk.
Once again thank you for taking the time to leave us a review. We really value your feedback
Kind regards
Very good price, and service. Only criticism is that I still keep getting emails asking me to take up the quote!!! I already took the quote and have my policy. I rang up and spoke to someone and she...
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Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave us a review. I am pleased to learn that you are happy with our price and service.
I am sorry that you received an email asking you to take up the quote when you had purchased your policy and I apologise for any concern this caused. Pease be assured that I will record your feedback on this point and it will be shared with our management team.
Once again thank you for taking the time to leave us a review. We really value your feedback and please do not hesitate to get in touch with our Customer Relations Team if you need any further assistance. Our telephone number is 0800 055 6205 (lines are open 9am to 5pm Monday to Friday, excluding bank holidays) or you can email us a customer.relations@ageco.co.uk.
Kind regards
Victoria
产品评价
购买日期：08/04/2021
1
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MA
Mrs Jean Adams
Inverurie Aberdeenshire Ab51 4fn
5 years ago
Mrs Jean Adams 就 Age Co Home Insurance 说了什么:
I was very pleased with service very friendly and experienced excellent quote so went ahead but I am very disappointed have not received documents by post which I would say are overdue . Have been...
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Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave us a review. I am pleased that you are happy with the service you received. However, I am sorry to learn you have not received your policy documents and I apologise for the disappointment this has caused.
We are aware of delays in some customers receiving documents by post. Rest assured we are working hard to get these sent as soon as possible. If you need any documents urgently or for any further assistance please do not hesitate to contact our Customer Relations Team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday (excluding bank holidays) or you can email us at customer.relations@ageco.co.uk.
Kind regards
Victoria
MA
Mrs Jean Adams
5 years ago
Documents delivered by post this afternoon thank you for help very impressed with excellent service.
购买日期：19/03/2021
12
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MG
Mr PETER GOMM
Bournemouth
5 years ago
Mr PETER GOMM 就 Age Co Home Insurance 说了什么:
had no problem taking out my insurance.it was easy .but have not received the policy through the post .as requested. to read them within the 14 days.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave a review and I am glad you found the website easy to use.
I am sorry to learn you have not yet received your policy documents and I will make sure you receive your documents as soon as possible. However, please do not hesitate to contact our Customer Relations Team if we can be of any further assistance. Our telephone number is 0800 055 6205 and lines are open 9am to 5pm Monday to Friday (excluding bank holidays) or you can email us at customer.relations@ageco.co.uk.
Regards
Gemma
