Generally there is a misalignment between the website availability and what's actually available which you only find out after your payment is processed.
It would be great if the Website was...
The trail was fairly poorly marked, there was a fire 4 months ago and the markings have not been replaced, at the second day river crossing the markings were unclear. The bathrooms and huts were...
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受信赖的顾客
3 years ago
购买日期：07/08/2021
Great digital detox weekend
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受信赖的顾客
3 years ago
购买日期：01/10/2021
I thought they were very helpful- it is so difficult to get into this trail so was appreciative of the quick response time.
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GH
Georgina Herbert
3 years ago
购买日期：06/10/2021
Georgina Herbert 就 Afritrails 说了什么:
I am unsure who I have been dealing with at AfriTrails, whether it is one person or many people, because they just sign off as "AfriTrails Team". But their response time is slow, which caused me to...
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Afritrails Customer Service Team
Afritrails
3 years ago
Hi Georgina,
Thank you for your feedback, it is very useful.
We have noted the above and will be discussing these issues with our customer service team in order to improve our service.
Thank you again:)
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AF
Alby Fleur
Humansdorp
3 years ago
购买日期：07/10/2021
Alby Fleur 就 Afritrails 说了什么:
No response at either of the telephone numbers given under contact details?
I am sure it would be a lot easier to help sort out my issue if I could speak directly to the person assisting me. Instead...
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Afritrails Customer Service Team
Afritrails
3 years ago
Hi Alby,Thank you for your feedback, it is very useful.We had issues with our phone lines last week and have put in measure to make sure this doesn't happen in future.Thank you again:)
Responded quickly via email and everything went to plan except the parking situation at the start of our hike wasn't what we had expected as it wasnt 100 percent safe. The start of the hike was also...
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受信赖的顾客
3 years ago
购买日期：13/09/2021
While the consultant was professiinal and replied within 24hours with an anonymous email, I prefer being able to liaise with someone and especially call them for a quick reply and decision. What took...
Afritrails is a real-time booking platform and aggregator of hiking trails, providing access to some of the most beautiful and untouched areas of Southern Africa.
Afritrails is a real-time booking platform and aggregator of hiking trails, providing access to some of the most beautiful and untouched areas of Southern Africa.
