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Adventures in Furniture 点评 | https://www.feefo.com/reviews/adventures-in-furniture 的客户服务点评 | Feefo

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Usha Patel

7 years ago

Usha Patel 就 Adventures in Furniture 说了什么:

Perfect service for the perfect table.

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Brian

London

7 years ago

Brian 就 Adventures in Furniture 说了什么:

We have bought a few items from Adventures in Furniture in Chiswick. Great service, great quality and would not hesitate to recommend them to anyone. .

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受信赖的顾客

7 years ago

Excellent sofa and trouble free purchase. Staff very friendly and knowledgeable.

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Sarah Morgan

7 years ago

Sarah Morgan 就 Adventures in Furniture 说了什么:

Excellent service, very helpful in finding me what I wanted

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受信赖的顾客

7 years ago

First class service, enthusiastic team who really understand their products and listen to what you want. As a result we are very pleased with the items bought. The first place we will look when we nee

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Louis Collard

7 years ago

Louis Collard 就 Adventures in Furniture 说了什么:

Delivery took almost twice as long as we were originally told, with barely an apology for the inconvenience.

AIF team

Adventures in Furniture

7 years ago

Hi Louis,

We are very sorry to hear you were not happy with our delivery time and felt there was a lack of sufficient apology. We are very sorry for the delay you experienced and understand the frustration it can cause.
Looking into the details of your order, I think the problem was actually an over-ambitious delivery date estimated at the point of sale. We should have estimated a longer period, but wrongly felt we could squeeze it on an earlier delivery from the workshop. We are sorry about this and will try to ensure it doesn't happen in the future.

Nathalie

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Ruth Corfield

7 years ago

Ruth Corfield 就 Adventures in Furniture 说了什么:

Love our L shaped sofa, kitchen table and chest of drawers. They are just what we wanted. They feel solid and good quality and the AIF staff are all a pleasure to deal with, informative, knowledgeable

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受信赖的顾客

7 years ago

Really helpful service at AIF, lovely chest of drawers and super-helpful delivery company.

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受信赖的顾客

7 years ago

Nice people at the store, which was very well presented and decorated. Was given detailed information about the furniture of interest to us. We were given full details about the ETA for all goods orde

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受信赖的顾客

7 years ago

Whilst I like the design of the table, it is much too heavy and this was not brought to my attention at the time of purchase (at the Ideal Home Exhibition). I cannot move it by myself and that is ver

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AIF team

Adventures in Furniture

7 years ago

We're glad you like the design of your table, and note your comments about the weight. We pride ourselves on making our furniture with the best possible materials - in this case solid European oak with German extension mechanisms. These materials are certainly sturdy rather than light! With the extensions it is a 260cm 10/12 seater solid oak table - a pretty sizeable piece!

We have emailed you separately explaining how the wheels sunken into the bottom of the legs at one end could assist in the movement of the table if it is necessary to do so with one person. However it is always best to move large items of furniture with two people.

Please let us know if we could be of further help, and we hope you enjoy your table for many years to come.

Nathalie

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关^于Adventures in Furniture

We are passionate about creating the UK’s finest quality furniture. Using solid materials, traditional techniques and contemporary designs this is achieved, with the unique and varied results providing excellent furniture solutions for your home. As an independent company your custom is the most important aspect for our business. We utilise a range of expert family owned workshops across Europe to deliver outstanding products and a fantastic sales team to help you get the perfect furniture solution. From kitting out your dining and living rooms to simply purchasing a new sofa or chest of drawers, we provide a range of furniture options.

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02072414419

Unit 7., 1A Shelford Place, London, Greater London, N16 9HS, United Kingdom