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我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

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只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

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Accord Estate Agents 点评 | https://www.feefo.com/reviews/accord 的客户服务点评 | Feefo

显^示全^部21条点^评

Drew Wilson

Hong Kong

6 years ago

Drew Wilson 就 Accord Estate Agents 说了什么:

An outstanding service.

An excellent, and personalised service. Accord are always available and place my specific needs as a landlord as a priority. They are highly trustworthy and responsible.

购买日期：27/10/2017

已购买 1 个产品

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受信赖的顾客

6 years ago

Contacts

I find the organisation complex and never sure who to contact

购买日期：19/07/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Good morning,</div><div>
</div><div>We are sorry to see this. It is imperative that all of our customers receive excellent service and communication. If you could provide us with some more information we wil be happy to look into this for you. Please be assured that all feedback is taken very seriously and we thank you for bringing this to our attention. Kind regards. Regan </div>

6 years ago

I get emails from people from Countrywide Properties. Is this part of Accord or is Accord part of them? It would be useful to have a note of contacts for general enquiries, renewals etc or a contact that would redirect a query.

已购买 1 个产品

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Valued Customer

6 years ago

Valued Customer 就 Accord Estate Agents 说了什么:

When they wre a small company they were good. Now there is a different person every time. When work needs doing they give expensive quotes, I now source my own. Still sending mail to old address dis...

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购买日期：26/07/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Thank you for you review,</div><div>
</div><div>We are sorry to see that you are no longer as satisfied with the service you are receiving. It is imperative that all of our Landlords receive the highest level of service at all times and i am disappointed to see that this is no longer the case. Please be assured that all feedback is taken extremely seriously and we sincerely thank you for bringing this to our attention.</div><div>
</div><div>Many thanks again for taking the time to leave us this feedback</div>

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受信赖的顾客

6 years ago

Friendly and knowledgeable

The staff we've had contact with have been very friendly, helpful and supportive. They are knowledgeable and filled up requests quickly.

购买日期：14/07/2017

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受信赖的顾客

6 years ago

Prompt and personal service

Prompt responses to requests, as a landlord currently working overseas knowing that I have a personal contact who will respond speedily to requests gives me confidence in their service.

购买日期：28/06/2017

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Valued Customer

6 years ago

Valued Customer 就 Accord Estate Agents 说了什么:

购买日期：09/06/2017

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Valued Customer

6 years ago

Valued Customer 就 Accord Estate Agents 说了什么:

👍

购买日期：25/05/2017

已购买 1 个产品

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受信赖的顾客

6 years ago

slowness on answering emails. more reactive than proactive.

购买日期：07/03/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Thank you for taking the time to leave a review. It is disappointing to hear as a customer you are not receiving the service we always aim to provide. Please could you give further information regarding the above to customercare@countrywide.co.uk and we can forward the feedback to the relevant team. Many Thanks </div>

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Valued Customer

7 years ago

Valued Customer 就 Accord Estate Agents 说了什么:

Very fast finding a new tenant at changeover - great. Maintenance service a...

Very fast finding a new tenant at changeover - great. Maintenance service also helpful. Insepction photos of flat are very useful, as we do neot get the chance to visit ourselve since abroad.

购买日期：10/11/2016

Amber

Accord Estate Agents

7 years ago

<div>Thank you for your review of Accord - If you have any comments on how we get to 5* next time, please let us know on customercare@countrywide.co.uk!</div>

已购买 1 个产品

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Valued Customer

7 years ago

Valued Customer 就 Accord Estate Agents 说了什么:

Great Experience

Good service form end to end

购买日期：30/09/2016

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关^于Accord Estate Agents

Here at Accord Lets, we expertise in Lettings and Property Management in Birmingham, enabling us to give our customers a high standard, professional service.

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01525 218500

6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom

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