Terrible customer service after care
Terrible website not user friendly
产品评价
Nia
A Place For Everything
1 year ago
Thank you for taking the time to share your feedback, and I’m very sorry to hear about your experience.
We always strive to make the shopping experience as smooth as possible, and I apologise that this wasn’t the case for you. Your comments about the checkout process are concerning, and we’ll be reviewing this to identify improvements to avoid similar issues in the future.
I’m equally sorry to hear that our customer service fell short of your expectations. This is not the standard we aim for, and I’d like to understand more about what went wrong so we can address it and make improvements.
If you’re open to it, please contact us at info@aplaceforeverything.co.uk or 01244 680 501so we can discuss this further and try to make things right. Your experience matters to us, and we’d love the opportunity to restore your trust in our brand.
Kind regards,
Customer Service Team
A Place for Everything
Ordered as a Christmas present quite a while ago but was told almost straight away that item was out of stock. Surely it shouldn't have been advertised if so. I was told that I could have a refund...
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Nia
A Place For Everything
1 year ago
Thank you for your feedback, and we’re sorry for any frustration caused by the delays with your order. We understand how important it is for Christmas gifts to arrive on time, and we sincerely apologise for the inconvenience.
We can see from the tracking information that your order was delivered on Monday, 23rd December 2024. We hope it arrived safely and that the recipient was pleased with their gift.
If you have any further concerns or need assistance, please don’t hesitate to get in touch with our customer service team. Thank you again for your patience, and we truly appreciate your understanding.
Not heard of the site so was initially unsure as the price was really good value. Great service speedy delivery even at Xmas Really love the quality of the product . The ease of shopping. I am going...
