4Paws Pet Insurance 点评

Good morning, Wow 5 Stars! Thank you so much. I am so happy to hear that the policy was easy to set up and that we were able to provide you with peace of mind. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James 4Paws Pet Insurance Pet Team

Good morning, Thank you so much for your 5 star review. I am so happy to hear that the website was easy to use. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team

Good morning, Wow 5 Stars! Thank you so much. I am so happy hear that you were pleased with the service we have provided. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team

Thank you for taking the time to share your feedback, and I’m really sorry to hear about what you’ve been through - we understand how stressful and upsetting an unexpected vet bill can be, especially when you’ve been paying premiums for some time. We referred your claim's to the underwriter following information we had received from your veterinary practice and the policyholder, we only do so when we believe the policy terms and conditions haven’t been met. Our cover does exclude certain breeds and crossbreeds, and in some cases we may request a DNA test to confirm a dog’s breeding before we can proceed this is also confirmed in your Policy Wording. This is to make sure we are treating all customers consistently and fairly, in line with the policy wording you agreed to at the start of the policy. That said, we completely appreciate how disappointing this outcome is for you, a complaint will be raised for you and we will acknowledge this in the next 3-5 working days. If you’d like us to explain in more detail how the decision was reached, please contact us via telephone or email and we’ll be happy to review this and talk things through with you. Kind regards Chloe Pet claims assessment supervisor

Good afternoon, Thank you for taking the time to leave us a review, we appreciate it. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, Danny 4Paws Pet Insurance Pet Team

Good afternoon, 5 Stars! Thank you so much. I am so pleased to hear that we were able to offer the right policy and price for you. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Kind regards, Dan 4Paws Pet Insurance Pet Team

Good morning Linda, Thank you for your feedback. We’re so pleased to hear that you found the information helpful and concise. We really appreciate you taking the time to share your experience. Thank you for choosing to reinsure Flynn’s policy with us. Your continued support means a great deal to all of us here at 4Paws. Have a lovely week. Kind regards, Lauren Pet Claims Assessment Team Leader

Good afternoon, Wow 5 Stars! Thank you so much. I am so happy to hear that the website was easy to use and that we were able to offer the best deal for you. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James 4Paws Pet Insurance Pet Team

Good afternoon, 5 Stars! Thank you so much. I am so happy to hear that the website was easy to use and that we were able to offer the right cover for you and your pet. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Kind regards, Dan 4Paws Pet Insurance Pet Team

Good afternoon, Thank you for taking the time to leave us a 5 star review, we really appreciate it. I'm very happy to hear that the website was quick and easy to use and that everything was explained well, that is fantastic news. Welcome to the 4Paws family! Kind regards, Danny 4Paws Pet Insurance The Pet Team