Protect and provide for your family with 1Life's range of insurance products, including life insurance and funeral cover.
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过去一年内的 条评价
1Life 不再是 Feefo 的活跃客户
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MK
MISS KOTZE
Cape Town
7 years ago
MISS KOTZE 就 1Life 说了什么:
You don't do customer service calls to ask if everything are still fine.. If you can assist with any other policies, ect. People don't always have data to go on your links you send
Karen
1Life
7 years ago
Hello Miss Kotze, thank you for your suggestion. We will take it into consideration.
产品评价
Karen
1Life
7 years ago
We're very sorry to hear this, Miss Kotze. We will arrange for you to receive your policy information via email soonest.
购买日期:25/04/2019
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受信赖的顾客
7 years ago
It will be better if they send feedback through email on a quarterly basis, that notifies about the ff:
1. Type of policy
2. Beneficiary
3. Amount insured
4. Premium
Karen
1Life
7 years ago
Hello Miss Ngubelanga, thank you for your great suggestion. We will take it into consideration.
产品评价
Karen
1Life
7 years ago
Thank you for your rating, Miss Ngubelanga.
购买日期:25/04/2019
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MB
MR BESTER
7 years ago
MR BESTER 就 1Life 说了什么:
What service????
Karen
1Life
7 years ago
Hello Mr Bester, we are very sorry that you feel this way. How can we improve our service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
The service was good,I would recommend 1life to other people
产品评价
购买日期:25/04/2019
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受信赖的顾客
7 years ago
No cash back I'm with you guys for over 5 years and I didn't get 1 cent back
I'm thinking of moving my policy
Karen
1Life
7 years ago
Hello Mr Sombier, thank you for your comment. 1Life does not offer cash back on its policies. Please read more here:https://www.1life.co.za/blog/myths-facts-cash-back
购买日期:25/04/2019
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受信赖的顾客
7 years ago
I was called sometime ago for a additional quote, quote was done and no feedback given to me so that shows no follow through
Karen
1Life
7 years ago
Hello Miss Moila, we are very sorry to hear about this. A customer service consultant will be in touch to close this matter soonest.
产品评价
Karen
1Life
7 years ago
Thank you, Miss Moila.
购买日期:25/04/2019
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MN
MISS NGWENI
7 years ago
MISS NGWENI 就 1Life 说了什么:
They never send statements or policy documents
Karen
1Life
7 years ago
Hello Miss Ngweni, we're very sorry to hear that you have not received your policy document. Please keep an eye on your email address for your policy document soon.
产品评价
Karen
1Life
7 years ago
Thank you for the suggestion, Miss Ngweni. Please have a look at this blog for more info around cash back:https://www.1life.co.za/blog/myths-facts-cash-back
购买日期:25/04/2019
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MM
MR MOFOLO
Welkom
7 years ago
MR MOFOLO 就 1Life 说了什么:
Affordable policies with better benefits
产品评价
购买日期:25/04/2019
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MM
MISS MOREO
7 years ago
MISS MOREO 就 1Life 说了什么:
Every time I contact the call center, I get immediate assistance.