Difficult to understand, the restaurant needs updating
Guest Relations
Wokinabox
7 years ago
Thank you for your feedback - we will work with the team to provide additional training and support.
0
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TC
Trusted Customer
7 years ago
Trusted Customer, Wokinabox hakkında ne dedi?:
good food,good service
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Trusted Customer
Ingle farm sa
7 years ago
Trusted Customer, Wokinabox hakkında ne dedi?:
The lady was very quick and friendly
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Güvenilir Müşteri
7 years ago
Very happy customer!
We were very happy with our service as it was a phone order, and told it would be ready in 10 mins to pickup, which it was 👌🏻! Previously they would only
start our order when we arrived and would...
Devamını oku
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Güvenilir Müşteri
7 years ago
Lomg waiting time
Waiting time excessive on weekends for fast food.
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Trusted Customer
7 years ago
Trusted Customer, Wokinabox hakkında ne dedi?:
The person who served me didn't seem happy to be at work yesterday - made no attempt at eye contact and mumbled so I couldn't understand him.
Guest Relations
Wokinabox
7 years ago
Hi there,
Thank you for the feedback - we will certainly ensure that the team at St Agnes are provided with some additional customer service training.
Kind regards,
The Wokinabox Team
0
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Güvenilir Müşteri
7 years ago
Go to another Wok in a Box
Order was stuffed. Couldn't use entertainment book voucher as they refused to accept it! Paid $15 per dish didn't get what we ordered. Hopeless
Guest Relations
Wokinabox
7 years ago
Hi there,
We're really sorry to hear that and are keen to investigate this further - are you able to send an email to guestrelations@arconcepts.com.au letting us know what you ordered?
Kind regards,
The Wokinabox Team
0
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TC
Trusted Customer
7 years ago
Trusted Customer, Wokinabox hakkında ne dedi?:
Very dirty
Kitchen very dirty, sauce pans etc.
Guest Relations
Wokinabox
7 years ago
Hi there,
Thank you for taking the time to get in touch and advise us of this - we will ensure that this is further investigated.
kind regards,
The Wokinabox Team
1
Paylaş
TC
Trusted Customer
7 years ago
Trusted Customer, Wokinabox hakkında ne dedi?:
Friendly service and pleasant. Fast & efficient. A little disappointed that Hokkein Mee was removed from the menu though. That was my only favourite meal from Wok in a box.
0
Paylaş
Güvenilir Müşteri
7 years ago
Listen to your customers
Staff member didn't listen, got the order wrong and had to amend it. Also couldn't use bday wok wallet credit for the sumo package
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
