Wightlink Değerlendirmeler

Dear Katie, I am sorry that you experienced delays when travelling with us and that you feel the fare cost is so expensive. We appreciate you sharing your review as we are always looking for ways we can improve. I do hope if you choose to travel with us again, we can provide a more enjoyable experience.

Hello, Thank you for taking the time to share your review. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.

Hello, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.

Hello there, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found it so easy to use with each step being straightforward. We look forward to seeing you onboard soon.

Hello Sarah, Thank you for your kind words for our hardworking staff, it is very much appreciated. I am pleased you enjoyed travelling with us and look forward to seeing you again soon.

Hello Steve, Thank you for your review. I am glad you enjoyed your overall experience with Wightlink and that you found the whole process from booking to boarding so quick and easy. We look forward to seeing you onboard again soon.

Hello Emma, Thank you for your feedback. I am sorry you found the communication to be poor with delays and cancellations. We always do our best to keep customers informed to the best of our ability however, your feedback has been noted as we look for ways we can improve our service. We do hope if you choose to travel with us again in the future, we can provide a more enjoyable experience.

Hello Mathew, Thank you for taking the time to share your feedback with us. I am sorry that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.

Hello Angela, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Hello Simon, Thank you for your review. I'm very pleased to see that as a regular traveller, you always find Wightlink provides a great service. We really appreciate you taking the time to share this and look forward to seeing you onboard again soon.