Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Wendy Wu Tours İncelemeleri

Güvenilir Müşteri

11 years ago

Fast and efficient

Wendy Wu Tours

11 years ago

Thank you for both of your comments you have posted regarding the service you received from us. I will pass your comments onto Lisa and Mel who will be very pleased with your kind words. Kind regards, Junior.

Alışveriş tarihi: 05/07/2015

0

Güvenilir Müşteri

11 years ago

The guides were very good but everything was a bit rushed and included too much…

The guides were very good but everything was a bit rushed and included too much time in factory outlets. Food again was good but catered for a very bland Western palate rather than being authentic...

Devamını oku

Wendy Wu Tours

11 years ago

Thank you for taking the time to post your review following your recent Gardens of China tour. Thank you for your kind words about your guides who take huge pride in their jobs. We do however, regret to hear that you had some disappointments with your tour and some of the Chinese plants and flowers which were not in season when you travelled. Complaints about food are rare but nonetheless, we try to cater for everyone but as you can appreciate, tastes vary and we appreciate and acknowledge that some meals were not to your liking. We pride ourselves on customer satisfaction and will be working hard to improve all areas of our tours for future customers. Kind regards, Junior.

Ürün değerlendirmeleri

Alışveriş tarihi: 13/06/2015

0

Güvenilir Müşteri

11 years ago

Arti was efficient, helpful, and had a clear telephone voice.

Wendy Wu Tours

11 years ago

Thank you for your kind words, we will pass your comments onto Arti who will be pleased. Kind regards, Junior.

Alışveriş tarihi: 05/07/2015

0

Güvenilir Müşteri

11 years ago

Already filled in 2 feedback requests - one in China and one in UK!

Wendy Wu Tours

11 years ago

Welcome home and thank you for taking the time to provide your feedback on your recent Majestic Yangtze tour and we trust you enjoyed your trip. Kind regards, Junior.

Ürün değerlendirmeleri

Alışveriş tarihi: 21/06/2015

0

Güvenilir Müşteri

11 years ago

The service and help received from Wendy Wu was excellent and we are looking forward…

The service and help received from Wendy Wu was excellent and we are looking forward to our trip next year.

Wendy Wu Tours

11 years ago

Thank you for your comments, we are pleased you have received the high standard of service we pride ourselves on and we are looking forward to leading you on your Vietnam at a Glance tour next year, although, we are sure you are even more excited! Remember, if you have any questions we have not already answered, please do not hesitate to contact us and we will be happy to help. Kind regards, Junior.

Alışveriş tarihi: 29/06/2015

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Güvenilir Müşteri

11 years ago

Very helpful and efficient.

Alışveriş tarihi: 03/07/2015

0

Güvenilir Müşteri

11 years ago

Well organised, knowledgeable tour guide. Very helpful.

Güvenilir Müşteri

11 years ago

Our first time. Very helpful, fast service for visas, tickets.

Wendy Wu Tours

11 years ago

Thank you for your review of your Magnificent China tour. We are pleased to hear you enjoyed your time in China. Kind regards, Junior.

Ürün değerlendirmeleri

Alışveriş tarihi: 20/06/2015

0

Güvenilir Müşteri

11 years ago

Prompt response to our initial contact.

Alışveriş tarihi: 03/07/2015

0

Güvenilir Müşteri

11 years ago

Information rec'd before and during the holiday was first class. National and local guides were…

Information rec'd before and during the holiday was first class. National and local guides were helpful, friendly and knowledgeable. Organisation was excellent.

Wendy Wu Tours

11 years ago

Welcome home from your recent Cities of the Orient tour! This is always a popular choice with our travelers and we are delighted to hear your experience matched the high standards we strive for. We are pleased to hear you had a delightful time on Cities of the Orient and will pass on your kind comments to our China office who will inform your National ******. We really hope to have the pleasure of welcoming you away with us again!! Kind regards, Junior.

Ürün değerlendirmeleri