The national guide, Jacky Zhang, was excellent. Hotels were all comfortable, transport arrangements worked smoothly, restaurant meals (with one exception, which wasn't really their fault) were good.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you very much for posting your feedback and sharing your kind comments regarding your national guide Jacky.
We are delighted that you enjoyed your 'Wonders of China' tour and hope to see you again soon in the near future!
Kind regards,
Shanice
Liz was incredibly helpful throughout all my dealings with her. The only comments i have is that initially only details of day not night flights for the return journey were given. Excellent customer...
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Alışveriş tarihi: 20/10/2015
0
Paylaş
Güvenilir Müşteri
10 years ago
The best holiday , Simon our national Guide was excellent,
Very good explanations of options. But i was puzzled over airline upgrades when a one way upgrade to economy premium cost more than twice the upgrade for a return journey. But I guess this is an...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for booking with us and we are delighted you have decided to travel with us on which promises to be a fascinating experience.
With regards to your upgrades, your booking agent will always look for the best flights at the time depending on availability.
Kind regards,
Junior
LIsa has been extremely helpful in answering my queries and helping me through the booking process. We have travelled with Wendy Wu before and look forward to our next holiday.
Excellent service as usual from Wendy Wu. Questions answered immediately by knowledgeable Advisor and dates and prices available very quickly.
Barbara Kucas
My suitcase was broken into during the trip, and as a result I needed to buy another one. I asked for help from the national guide and he just wasn't interested. I had to continually remind him I...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for taking the time and trouble to post your review following your tour with us.
We are sorry to hear of the disappointment your experienced with regards to your case being damaged while on tour and regret you did not receive the service you expected during the circumstances.
We will contact our China office for investigation into the circumstances surrounding your broken case and get back to you in as soon as possible.
We have also duly noted your comments relating to your disappointment with your meals.
In the meantime, please feel free to contact us for assistance if you require so.
Kind regards,
Junior
Ürün değerlendirmeleri
Alışveriş tarihi: 04/10/2015
0
Paylaş
Güvenilir Müşteri
11 years ago
Efficient service, covered everything I needed
Alışveriş tarihi: 17/10/2015
0
Paylaş
Güvenilir Müşteri
11 years ago
Everybody worked hard to make our holiday memorable.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.