Wendy Wu Tours Değerlendirmeler

Thank you for your feedback regarding your booking experience and we are sorry to hear of the difficulties you had in the initial instance which does not typically reflect the service we provide to our customers. We were delighted however, to hear your kind comments attributed to Matt and further pleased that he was able to offer a level of service we pride ourselves on and single-handed was able to turn your experience to a positive one. We will be sure to pass over you kind comments to Matt - which will surely be the highlight of his day and put a smile on his face! If you have any further queries at all, please feel free to contact us and we will be delighted to help. Kind regards, Junior

Thank you for your email and apologies for the delay as we have some technical difficulties. Your confirmation will be with you as soon as this has been resolved. If you have any further queries, please feel free to contact our Freephone and we will be glad to help on - 0800 630 0888 Kind regards, Junior

Thank you for your feedback and we are sorry to hear of your disappointment with some aspects of the tour. The Chinese government cancelled New Year celebrations in Shanghai and sadly, we were unaware of this prior to your departure. Your comments have been passed onto our office in China and we will send you a full reply by email. Thank you for your kind words of appreciation about George and we are delighted enjoyed seeing the spectacular ice sculptures in Harbin. Kind regards, Lorraine