Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Vita Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

3,032 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Excellent service

Michael was quick and efficient with putting income protection in place that worked for my individual needs. His communication was clear and professional.

Eve Hellewell

Vita

7 months ago

Good morning! Thank you for taking the time to leave some feedback, we really appreciate it. It's great to hear you found your dedicated adviser Michael efficient, clear and professional. Our advisers always aim to obtain the best cover for your specific circumstances. Should you require any further assistance in the future, please get in touch. Kind regards, Eve.

Liam Stokes

Feefo Tarafından Doğrulanmış

8 months ago

Liam Stokes, Vita hakkında ne dedi?:

Excellent communication. Detailed and thorough explanations. Goibg the extra mile to ensure someone with complex heart condition has cover

Eve Hellewell

Vita

8 months ago

Good afternoon Liam. Thanks so much for your 5 star review! We're thrilled to know that you're pleased with our service. Our dedicated advisers always aim to get the cover that's best suited to your personal needs and circumstances. Should you require any further assistance in the future, please don't hesitate to get in touch. All the best, Eve.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Exceptional Service from Advisor Dale

Absolutely outstanding service! My advisor Dale was professional, patient, and genuinely cared about my needs. They explained everything clearly, handled all the details, and made the whole process...

Devamını oku

Eve Hellewell

Vita

8 months ago

Good afternoon! Thank you for taking the time to leave a review, we really appreciate it. We're so pleased to hear you had such a great experience with your dedicated adviser, Dale. Our advisers always aim to keep the process as straightforward as possible, whilst also obtaining the best cover for your circumstances. We're always happy to help, so please get in touch should you require any further assistance. Kind regards, Eve.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Real person advice to understand and provide the cover I needed

Thoughtful and tailored to what I needed. They were able to answer my questions and I felt confident that I had the cover I wanted.

Eve Hellewell

Vita

8 months ago

Good afternoon. Thank you for taking the time to leave some feedback, we really appreciate it! It's great to know that you found our service thoughtful and tailored. Our advisers always aim to get the cover that's best for your personal needs and circumstances. Should you require any further assistance at all, please get in touch. All the best, Eve.

James Martin

Feefo Tarafından Doğrulanmış

8 months ago

James Martin, Vita hakkında ne dedi?:

Excellent service Do

Excellent service I was slow taking out the insurance as I was buying the property and it was taking time and I explained that to the company and to be fair they were very good and didn’t pressure...

Devamını oku

Eve Hellewell

Vita

8 months ago

Good afternoon James. Thank you for your 5 star review! We're pleased that you found your dedicated adviser Dominic thorough and helpful. We're always happy to help, so please don't hesitate to get in touch should you require any further assistance. Kind regards, Eve.

Rodger & Kathleen Howen

Feefo Tarafından Doğrulanmış

GBR

8 months ago

Rodger & Kathleen Howen, Vita hakkında ne dedi?:

Simple

It was easy from the start we had a phone call and price and are told what it entailed simple as that

Eve Hellewell

Vita

8 months ago

Good afternoon Rodger and Kathleen. Thank you for taking the time to leave a review! It's great to hear you found our service simple. We appreciate that this can often be an overwhelming process, so we always aim to keep it as straightforward as possible. Please don't hesitate to get in touch should you require any further assistance. Kind regards, Eve.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Eve Hellewell

Vita

8 months ago

Good morning! Thank you for taking the time to leave a review - it's really appreciated. Our advisers always aim to be on hand throughout the process, so please get in touch should you require any further assistance. Kind regards, Eve.

William Mackinnon

Feefo Tarafından Doğrulanmış

8 months ago

William Mackinnon, Vita hakkında ne dedi?:

Daniel was very imfortative and answered any questions I had

Eve Hellewell

Vita

8 months ago

Good morning William, thank you for taking the time to leave some feedback. It's great to hear you found your adviser Daniel informative. We're always happy to help, so please get in touch should you require any further assistance. Kind regards, Eve.

Anne & Edward Soley

Feefo Tarafından Doğrulanmış

GBR

8 months ago

Anne & Edward Soley, Vita hakkında ne dedi?:

more than excellent

Abigail Barnes is a very pleasant and efficient . I asked her several questions which were difficult for me to understand and each time Abigail answered kindly and efficiently. She took her time each...

Devamını oku

Rowanne Hatcher

Vita

8 months ago

Good morning Anne and Edward. Thank you for the stars and review. Great to hear you found your advisor Abigail so helpful and efficient. Our advisors aim to be on hand should you have any questions or queries. Let us know if we can assist again. We are happy to help! All the best, Rowanne

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

9 months ago

Good service

Provided a helpful service and were always polite and forth coming. They listened to what you wanted and provided updates along the way.

Rowanne Hatcher

Vita

9 months ago

Good morning. Thanks for the 5 star. Great to hear you had such a helpful experience with us. Our advisors aim to be on hand should you have any questions please let us know if we can assist again. Many thanks, Rowanne

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

Vita Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?